About The Position

Join our dedicated laboratory services team at University Health, where your precision and compassion directly impact patient care. As a Phlebotomist / Laboratory Support Specialist, you'll be a crucial part of the diagnostic process—performing blood draws, test ordering, equipment maintenance, and supporting clerical operations. Key Responsibilities: Perform phlebotomy procedures on patients of all ages Process test orders and schedule procedures with accuracy and urgency Support laboratory operations, including equipment cleaning, supply ordering, and clerical tasks Respond to STAT orders and urgent collection requests as needed Rotate into courier and hybrid roles as needed to ensure seamless lab operations Maintain flexibility to support varying workload and shift demands Deliver exceptional service in accordance with infection control and safety standards

Requirements

  • High school diploma or equivalent
  • Demonstrated skills in clerical, computer, and office practices, including troubleshooting
  • Strong verbal communication skills to explain procedures clearly to patients
  • Understanding of human development and ability to work effectively with patients across all life stages
  • Proficiency with electronic test ordering and result retrieval
  • Physical ability to: Walk long distances and stand for extended periods Lean over bedsides to draw blood Carry phlebotomy trays and lift full gallon containers
  • Willingness to work variable shifts, including weekends and holidays
  • Strong organizational and time management skills with attention to detail
  • Knowledge of hospital operations, laboratory support roles, and adult learning principles

Nice To Haves

  • Phlebotomy certification and/or completion of a medical terminology course
  • Experience in courier services or hybrid lab/phlebotomy roles
  • Previous experience in a healthcare or lab environment

Responsibilities

  • Perform phlebotomy procedures on patients of all ages
  • Process test orders and schedule procedures with accuracy and urgency
  • Support laboratory operations, including equipment cleaning, supply ordering, and clerical tasks
  • Respond to STAT orders and urgent collection requests as needed
  • Rotate into courier and hybrid roles as needed to ensure seamless lab operations
  • Maintain flexibility to support varying workload and shift demands
  • Deliver exceptional service in accordance with infection control and safety standards

Benefits

  • Work at one of the region’s most respected academic medical centers
  • Join a supportive team with opportunities for cross-training and professional development
  • Help deliver high-quality diagnostic services that make a real difference in patient lives
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