Philanthropy Administrative Coordinator

Harry & Rose Samson Family Jewish Community Center • Fox Point, WI

4h

About The Position

The Philanthropy Administrative Coordinator plays a central role in supporting the JCC’s fundraising operations and donor stewardship. Reporting to the Chief Philanthropy Officer, this position is responsible for managing the department’s donor data, correspondence, and reporting. The coordinator ensures the JCC remains a home for highly accountable philanthropic investment by maintaining data integrity and providing administrative support throughout the fundraising cycle.

Requirements

• Education: Bachelor’s degree in communications, marketing, or a related field; or an equivalent combination of work experience and/or education.
• Experience: 1–2 years of experience in philanthropy, communications, or project/program coordination. Professional experience in the non-profit sector is preferred.
• Technical Skills: Proficient capabilities working within Microsoft Office Suite and CRM software. Experience with fundraising software platforms (such as Salesforce NPSP and Classy) is highly preferred.
• Communication: Strong verbal and written communication skills with a commitment to professional interpersonal relations and "Positive Communication."
• Fundraising Knowledge: A foundational knowledge of philanthropy and fundraising principles is a plus.
• Organization & Discretion: Proven ability to manage multiple tasks simultaneously with high attention to accuracy and deadlines. Ability to work with and maintain confidential donor data.

Nice To Haves

• Experience: Professional experience in the non-profit sector is preferred.
• Technical Skills: Experience with fundraising software platforms (such as Salesforce NPSP and Classy) is highly preferred.
• Fundraising Knowledge: A foundational knowledge of philanthropy and fundraising principles is a plus.

Responsibilities

• Data Oversight: Manage all aspects of donor software (Salesforce NPSP), including gift entry, donor data integrity, and list management.
• Online Integration: Monitor the integration between Classy and Salesforce, resolving sync errors and ensuring all online donations are correctly mapped to Salesforce records.
• Manual Entry: Use NPSP Gift Entry tools to process offline donations (checks, wires, and DAFs) with high accuracy.
• Data Hygiene: Maintain Household and Organization records, merging duplicates and ensuring proper contact matching between platforms.
• Correspondence: Generate and mail tax receipts and thank-you letters within 48–72 hours of gift receipt.
• Tribute Program: Manage the JCC tributes program, including donor/volunteer relations and sending recipient notifications.
• Donor Support: Serve as a point of contact for donor inquiries regarding transactions, recurring gift updates, or missing tax receipts.
• Activity Tracking: Log stewardship activities (calls, emails, notes) as Tasks or Activities on Salesforce donor profiles.
• Analysis: Provide regular and ad hoc financial and analytical reports to the Philanthropy team and JCC leadership.
• Mailing Lists: Pull accurate mailing and email lists for appeals and newsletters, ensuring campaign data is properly attributed.
• Administrative Support: Attend Philanthropy Committee meetings, record minutes, and assist the Finance team in monthly reconciliations.
• Agency Support: Assist with JCC special events (e.g., KidShare, Golf Challenge) and serve as "Manager on Duty" for approximately 3-4 weekend shifts per year.

Benefits

• Participation in a defined contribution 403(b) retirement plan, JCC contribution at 1 year of employment
• Paid time for vacation, personal or sick days
• Health, Dental, & Vision insurance coverage
• Paid observance of secular, religious, and floating holidays
• Life Insurance & Long-Term Disability at 1 year of employment
• A commitment to professional development
• JCC Membership. Every active staff member receives a full JCC membership at no cost which includes membership to our state-of-the-art fitness and aquatics facilities.
• JCC Program Discounts. Employees receive significant discounts on virtually all programs offered at the JCC including early childhood education, camps, before & after school, fitness & aquatics classes, cultural, and enrichment programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level