Pharmacy Technician Supervisor \ Customer Service

PharMerica • Phoenix, AZ

10d • $25 - $27

About The Position

PharMerica is hiring a full-time Supervisor for our Customer Service Pharmacy Technicians in Phoenix, AZ
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Schedule: Thursday - Monday 11:00pm - 7:30am
+$2.50/hr Shift Differential

Requirements

• High school diploma or equivalent.
• Experience in pharmacy data entry and adjudication; experience in LTC setting; prior leadership experience.
• Knowledge of Medicaid claims regulations and processes.
• Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer; workflow management skills; scheduling skills; performance management.
• Licenses/Certifications: As required by state regulations and business needs.
• Detail oriented; goal oriented, team player, customer service, written and oral communication; leadership.

Responsibilities

• Leads and guides orientation, training, competency assessment, and evaluation of Pharmacy Data Entry Technicians, with support from Lead Data Entry Technicians.
• Oversees data entry workflow and scheduling, with support from Lead Data Entry Technicians.
• Provides adequate structure, direction, and feedback to data entry staff, in conjunction with pharmacy leadership.
• Understands all dispensing systems used in the pharmacy and their implications for data entry.
• May produce reports and keep management informed of unpaid claims and claims pending follow-up.
• Processes prescriptions by triaging and inputting into computer systems.
• Maintains current knowledge of Medicaid claim regulations and processes.
• Ensure technician adherence to local, state, and federal regulations.
• Ensures productivity and accuracy standards are adhered to.
• Performs other tasks as assigned

Benefits

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs
• Benefits may vary by employment status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees