Dispenses and delivers medications accurately and timely. Demonstrates competence in department automated dispensing and storage devices. Trouble shoots dispensing issues. Generates and evaluates reports and troubleshoots complex distribution needs including inventory management and department workflows. Identifies, designs and assists in implementing process changes to improve the department and quality and safety of the patient experience. Prepares non-sterile and sterile products accurately, timely, and consistent with USP standards. Accurately enters medication orders in the computer system and/or effectively navigates within the electronic medical record to facilitate patient care. Addresses customer and team members concerns accurately and timely. Triages phone calls from customers such as nurses, physicians, or patients. This includes accurately understanding and interpreting the issue, timely resolution, or timely hand-off to another team member as appropriate. Participates in development and implementation of training programs/materials. Trains and educates pharmacy technicians, students, interns, residents, nurses or other healthcare providers on medication-related processes. Provides feedback to continuously improve the training experience. Serves as a resource person, role model and source of expertise for technicians, new team members, nurses, physicians and other health care professionals regarding pharmacy services. Actively supports and participates in departmental initiatives, including performance improvement activities, department committees, and/or shared governance activities. Embraces new opportunities, ideas and changes and encourage others to do the same to meet changing business requirements and standards of practice in the health care environment. Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures, USP procedures and DNV requirements.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees