Pharmacy Technician - Ambulatory, Adherence Packaging

Cleveland Clinic

1d • Hybrid

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. The Pharmacy Technician – Ambulatory, Adherence Packaging supports a high-volume pharmacy operation focused on improving medication adherence through specialized packaging and proactive patient outreach. Following an initial training period, this hybrid role offers a primarily remote schedule, with most work conducted via phone in a fast-paced environment handling approximately 1,300 prescriptions per day. Responsibilities include case management support, managing a high volume of outbound and inbound calls, coordinating medication deliveries, and assisting patients with questions related to medications and insurance, including Medicare Part B. This role plays a meaningful part in supporting complex patient populations, including transplant patients, and contributes directly to improved health outcomes. The team fosters a supportive, patient-centered culture and is known for going above and beyond for both patients and caregivers. A caregiver in this position works Monday through Friday from with rotations starting from 7:00am to 6:00pm. No weekends, holidays or on-call requirements. The potential for overtime is available.

Requirements

• High School Diploma/GED
• Ability to perform algebraic calculations necessary for the preparation of extemporaneous compounds
• Must meet all of the following license and certification combination requirements at the time of application: Must hold an active registration as a Registered Pharmacy Technician through the Ohio Board of Pharmacy (OBOP)
• It is required, within 18 months from the date of hire: Must obtain a national certification as a Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) AND Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy

Nice To Haves

• Six months of hospital experience
• Prior outpatient experience

Responsibilities

• Provide distributive pharmacy services, assistance and support for the pharmacist in an ambulatory/outpatient setting.
• Prepare prescription orders for dispensing to patients.
• Maintain inventory for the outpatient pharmacy.
• Assist with extemporaneous compounding of prescriptions and bulk compounding of prescriptions and over the counter items.
• Operate the point-of-sale cash register system.
• Monitor and act on reorder points, restock prescription and non-prescription area and remove expiring products.
• Provide multi-pharmacy support in assigned areas as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees