Pharmacy Quality Coordinator

Curant Health•Smyrna, GA

8d•Onsite

About The Position

JOIN A LEADING HEALTHCARE COMPANY Do you dream of a great career with a great company – where you can make an impact and help people? We dream of giving you the opportunity to do just this. We are not only committed to improving the lives of patients we serve, but yours as well. Curant means CARE, and that is just what we do. Our culture of caring is evident by being recognized as one of Inc.’s fastest growing healthcare companies, receiving the Georgia Fast 40 and Atlanta Business Chronicle Trendsetters awards every year since 2013. Our medication management programs and processes are proven to improve outcomes while reducing overall healthcare costs for our patients. Curant Health is searching for a Pharmacy Quality Coordinator to join its team in our Smyrna GA Office . This position is primarily responsible for all adjudication of prescription claims which includes primary, secondary and tertiary insurance claims. Responsibilities This position is responsible for creating and conducting audits to assist in the monitoring, measurement, and evaluation of Curant Health’s pharmacy operations. The Pharmacy Quality Coordinator will perform pharmacy operation reviews to ensure compliance with all federal and state requirements, company standard operating procedures, and quality expectations. Evaluate production processes for compliance with quality requirements Participate in quality audits Collaborate with management for performance enhancement of least performing personnel Perform operational audits to monitor for accuracy of data entry, correct documentation and follow through of work Evaluate employee and department quality performance to support on-going training opportunities and enhance department best practices Maintain error tracking (PQC) data for both locations and assess trends, training needs and opportunities for improvement Develop metrics, collate data and update performance improvement metrics Utilize ObserveAI as a training and performance improvement resource to enhance the quality of phone calls and patient interactions. Develop and maintain a formal Quality Assurance program focused on adverse drug event reporting and InteliView DUR consistency. Document, attend meetings and assist with implementation all new quality improvement projects. Qualifications Strong attention to detail, strong problem-solving skills and communication skills to interact with a wide variety of personalities is required. At least one (1) year of experience at Curant Health in a Lead or Specialist role (Internal Candidate) Minimum of three (3) years experience as a Pharmacy Technician Requires a high school diploma or its equivalent and at least 3 years of experience in the field or in a related area, or board certification. Must be registered as a Pharmacy Technician in the state which work will be conducted. PTCB certification a plus. Why Work for Us? We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts. Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.

Requirements

Strong attention to detail, strong problem-solving skills and communication skills to interact with a wide variety of personalities is required.
At least one (1) year of experience at Curant Health in a Lead or Specialist role (Internal Candidate)
Minimum of three (3) years experience as a Pharmacy Technician
Requires a high school diploma or its equivalent and at least 3 years of experience in the field or in a related area, or board certification.
Must be registered as a Pharmacy Technician in the state which work will be conducted.

Nice To Haves

PTCB certification a plus.

Responsibilities

Creating and conducting audits to assist in the monitoring, measurement, and evaluation of Curant Health’s pharmacy operations.
Perform pharmacy operation reviews to ensure compliance with all federal and state requirements, company standard operating procedures, and quality expectations.
Evaluate production processes for compliance with quality requirements
Participate in quality audits
Collaborate with management for performance enhancement of least performing personnel
Perform operational audits to monitor for accuracy of data entry, correct documentation and follow through of work
Evaluate employee and department quality performance to support on-going training opportunities and enhance department best practices
Maintain error tracking (PQC) data for both locations and assess trends, training needs and opportunities for improvement
Develop metrics, collate data and update performance improvement metrics
Utilize ObserveAI as a training and performance improvement resource to enhance the quality of phone calls and patient interactions.
Develop and maintain a formal Quality Assurance program focused on adverse drug event reporting and InteliView DUR consistency.
Document, attend meetings and assist with implementation all new quality improvement projects.