Pharmacy Operations Manager - Inpatient Operations

Mass General Brigham•Newton, MA

1d•Onsite

About The Position

In conjunction with Director of Pharmacy plans and organizes the Pharmacy Department to ensure proper preparation, distribution, and storage of drugs and pharmaceuticals in conformance with legal regulations and standards of the hospital. In conjunction with the Director and the medical staff, ensures the development of programs, policies, and procedures that promote the delivery of the safe and effective use of medications and other quality pharmaceutical services. With the Associate Chief Pharmacy Officer is responsible for recommending and staffing the department with a sufficient number of professional and technical personnel and for developing policies, programs and procedures for the orientation and continuing education in order to assure staff competency. Responsible for the ongoing effective operation of the department and for assessing and improving Pharmacy services.

Requirements

Graduate of an accredited College of Pharmacy possessing a B.S. Degree in Pharmacy Or Pharm. D. and registration as required by the Commonwealth of Massachusetts and by Newton-Wellesley Hospital.
Minimum of five years experience with three years supervisory and/or managerial experience.

Nice To Haves

Knowledge of the special needs and behaviors of infant, child, adolescent, adult and older adult patients preferred.

Responsibilities

In conjunction with the CPO and ACPO, hires, orients, trains, and evaluates staff of 30-40.
Works with the CPO and ACPO to interview, recommend hiring, discipline, and/or recommend discharge.
Supervises daily activities including preparation of solutions, pre-packaging supplies, maintaining inventory levels, filling requisitions delivery of narcotics to nursing units, filling and maintaining of automated dispensing, pre-packaging machines, and preparing sterile products, chemotherapy, etc. in the IV room.
Develops, implements, and coordinates orientation and training programs for new Pharmacy employees.
Updates policy and procedures for Pharmacy for review by CPO.
Review new Pharmacists, Pharmacy Technician staff and students progress during orientation period and if necessary schedules further or more intensive training in selected areas as required for each individual.
Completes all CBO's on time.
Schedules all training hours in the different areas for new Pharmacists, Pharmacy Technician staff and students, and evaluates which individuals are capable of functioning in which areas.
Ensures that technicians are trained in the various areas to provide adequate coverage for the different areas at all times.
Supervises monthly meetings for staff to discuss problems, communicates changes and/or additional policy and procedures in the Pharmacy.
Serves as a member of the Pharmacy management team, to review departmental decisions.
Represents Pharmacy on various hospital committees.
With DOP completes all competencies, CBO's, CBE's, and other requirements for all staff, on time. Assists DOP in organizing educational programs for Pharmacy staff, as well as presentations for local and national pharmacy meetings.
With Assistant CPO, organizes workflow to provide staff pharmacists opportunities to perform clinical pharmacy functions.
Assists CPO to develop monthly financial reports for Executive Management Team.
Coordinates and directs the functions and activities of the Pharmacy Department to promote prompt, accurate and efficient processing of medication orders.
Analyzes and evaluates Pharmacy functions, practices, reporting, record keeping and control over drugs and other substances.
Develops and implements policies, procedures and techniques relative to safety, infection and environmental control standards.
Implements and monitors compliance with drug regulations and other regulatory requirements.
Inspects department for compliance with established standards and takes corrective action as necessary.
Coordinates and collaborates with medical/nursing personnel to provide consultation, education, technical or informational services to ensure effective management of patient care.
Monitors department records and reporting systems, particularly controlled substance records.
Organizes and ensures inventory control working with buyer.
Ensures proper storage and security of narcotics and controlled substances. Inspects and supervises storage areas to ensure the removal of outdated, deteriorated or recalled medications from stock.
Selects, trains and orients personnel.
Monitors and supervises staff.
Evaluates performance/recommends personnel actions (promotions, disciplinary action).
Resolves employee grievances.
Promotes professional development of personnel through inservice education or outside programs.
Recommends capital expenditures.
Develops, implements and maintains policies, procedures and objectives for the department.
Monitors, develops and implements all aspects of Pharmacy Department Quality Assurance and Improvement activities.
Participates in administrative staff meetings and other meetings as required, i.e. Pharmacy and Therapeutics, Quality and Performance Improvement Committee.
Promotes and monitors safety of personnel and equipment. Acts as a liaison with the medical and nursing staffs.