Pharmacy Manager - Inpatient Operations

Cleveland Clinic

8d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. The Pharmacy Manager – Inpatient Operations provides operational leadership within a large, high-volume academic medical center, overseeing controlled substance workflows and supporting central pharmacy and procedural areas, including the OR. This role directly manages pharmacy technicians while collaborating closely with inpatient pharmacy teams, procedural staff, and compliance stakeholders to ensure efficient, safe medication practices. Key responsibilities include leading regulatory compliance and auditing processes, monitoring and investigating controlled substance discrepancies and diversion concerns, and using data to identify trends and drive process improvements. Serving as a key liaison across departments, this role plays a critical part in strengthening operational integrity, mitigating risk, and aligning best practices across the enterprise. A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. Leadership will be on call, every 12th week. Onsite weekend requirements occur every 12th week. No holidays or no floating expectations.

Requirements

Current state licensure as a Registered Pharmacist (RPh) or eligible within 90 days of hire
Completion of a health-system Pharmacy Administration or Leadership (HSPAL) PGY2 Residency OR four years of relevant pharmacy experience, including one year of leadership experience

Nice To Haves

Pharmacy Degree with current state licensure
MS, MBS, PharmD and/or residency
Experience in: • Controlled substance management • Diversion monitoring/investigations • Inpatient or procedural pharmacy operations • Regulatory or audit-heavy environments

Responsibilities

Identify and meet patient needs utilizing continuous process improvement techniques.
Identify and propose practical solutions to technical, professional, personnel or procedural problems affecting daily workflow.
Ensure the department is adequately staffed with properly trained personnel.
Establish work assignments and schedules.
Participate in the development of operational and clinical program activities.
Promote and develop the clinical activities of pharmacy caregivers through counseling, training and teaching.
Train and instruct caregivers as to their duties.
Coordinate orientation and training of new caregivers in job functions and responsibilities.
Monitor financials and other pertinent statistics.
Assist with evaluations of financial performance.
Maintain records of narcotics, poisons, and habit-forming drugs received in accordance with state and federal laws.