Pharmacy Benefit Accounts Manager

Gallagher•Dallas, TX

15d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Account Manager is responsible for the day-to-day account management for small to mid-sized clients that are routine/moderately complex client accounts.

Requirements

Bachelors degree plus 3 or more years client coordination and/or claims management experience
--OR--
High School diploma/GED with 8 or more years client coordination and/or claims management experience
Appropriately licensed and/or certified
Able and willing to travel approximately 25% of the time, or less
Working knowledge of Microsoft Windows applications and MS Office
Excellent verbal and written communication skills
Critical thinking and good judgment to quickly determine and prioritize key issues

Responsibilities

Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients
Leads appropriate resources to address the client's risk/capital management needs
Secures existing business and drives the sale of additional services and coverage levels
Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers
Has retention goals for assigned group of accounts.
May coordinate the work of administrative support and customer service
May support an Account Executive or a Broker Producer and is the first line of contact when the Account Executive or Broker/Producer is not available
Responsible for the day-to-day account management for routine/ moderately complex client accounts
Other duties as assigned

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program