Pharmacy Account Director

Elevance Health • St. Louis, MO

6d • Hybrid

About The Position

Pharmacy Account Director Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. CarelonRx is a proud member of the Elevance Health family of companies. CarelonRx pairs a strong, clinical-first lens with deep pharmacy expertise to create solutions that improve outcomes, control costs, and enhance each member’s health. The Pharmacy Account Director is responsible for developing and maintaining relationships with external clients and prospects, and reaching internal health plan penetration goals through the use of strong consultative skills. As a Pharmacy Account Director in the pharmacy benefits space, you will play a key role in helping self-funded employers optimize their pharmacy strategies, control rising drug costs, and improve member outcomes. Your impact will be measured by your ability to combine deep PBM expertise with strong client leadership and consultative insight.

Requirements

• Requires a BA/BS and a minimum of 5 years of related experience; or any combination of education and experience which would provide an equivalent background.
• Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Nice To Haves

• Experience in pharmacy benefit management (PBM), especially in account management or sales is highly preferred.
• Familiarity with the broader employee benefits landscape (health plans, brokers, consultants, or specialty pharmacy) is preferred.
• Strong client-facing and strategic account management skills are highly preferred.
• Experience with CRM tools, particularly Salesforce is preferred.
• Ability to navigate complex internal and external relationship effectively are highly preferred.
• General data analysis and digital fluency skills are highly preferred.
• Ability to influence and collaborate in a highly matrixed environment is highly preferred.
• A Pharmacy License or equivalent service in specialty Rx arena is strongly preferred.

Responsibilities

• Manage and grow strategic employer relationships: Serve as the primary point of contact for large, self-funded employer clients, building trusted partnerships, and executive stakeholders while driving retention and long-term growth.
• Translate complex PBM strategies into business value: Simplify and communicate key drivers of pharmacy spend—formulary design, rebates, specialty management, and utilization controls—into clear financial and clinical outcomes for clients.
• Support and lead components of renewals and contract strategy: Guide clients through renewals, pricing negotiations, and performance guarantees, ensuring competitive positioning and measurable value delivery.
• Partner effectively with brokers and consultants: Navigate consultant-driven environments by building strong relationships with firms, contributing to strategy and supporting successful outcomes in RFPs and ongoing account management.
• Support cost management and trend improvement: Proactively identify opportunities to reduce pharmacy spend and improve performance, leveraging PBM tools and insights (e.g., formulary optimization, specialty drug management, rebate strategies).
• Deliver a strategic, consultative client experience: Stay informed on market trends (e.g., specialty growth, GLP-1s, biosimilars) and bring forward-thinking recommendations that align with employer priorities and evolving benefit strategies.
• Moderate client-facing travel will be necessary (e.g., attending meetings, strategy sessions, and events).

Benefits

• In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Director