Petro Pool Membership Associate (Seasonal)

YMCA of Central Massachusetts • Southbridge, MA

5d • $16 • Onsite

About The Position

The Petro Pool Membership Associate must have excellent interpersonal/ human relations skills, including the ability to establish and maintain a positive work environment with staff and members and possess the ability to resolve conflict in a professional manner. The Community Pool is open from June 22nd to August 16th. Hours are Monday through Sunday, 11:00am-5:00pm (subject to change with extra programming). A regular schedule will be provided.

Requirements

• At least 18 years old
• At least one year of customer service experience preferred
• Able to navigate computer related systems

Responsibilities

• Greet all members coming in when scanning their membership passes & create a friendly atmosphere at the Pool
• Provide accurate information about programs, YMCA memberships and policies to members & potential members
• Promote membership at the YMCA and present new member materials to establish and engage potential new members including the sales of new membership enrollments
• Responsible for entering member cancellations and follow up with phone calls as needed
• Assist with any administrative tasks, member requests and follow front desk procedures
• Follow all guidelines and policies according to the YMCA of Central Massachusetts including following emergency procedures when necessary
• Perform other assigned duties as needed

Benefits

• access to facilities to all YMCA employees
• Employee Assistance Program
• Sick Leave

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed