Personal Shopper

Meijer•Greenfield, WI

1d•Onsite

About The Position

Meijer is a family company that serves people and communities, offering career and community opportunities focused on leadership, personal growth, and development. The Personal Shopper role is within the Digital Experience Department at the Greenfield, WI Store Location. This position is responsible for delivering remarkable customer service by providing exceptional product knowledge, efficient service, and a friendly attitude. Personal Shoppers will engage in various retail tasks related to product, customer service, and merchandising, specifically driving customer loyalty and satisfaction through fast, friendly, and accurate order fulfillment and payment collection at the curbside pick-up area.

Requirements

Must be at least 18 years of age
High school graduate or equivalent required
Ability to learn new technologies quickly
Strong communication skills
General awareness of food safety regulations
Detail oriented and organized
Process driven and ability to follow procedures in an organized and efficient way

Nice To Haves

1-3 years of experience in a Meijer store preferred
Past cashier experience preferred

Responsibilities

Deliver remarkable customer service by providing customers with exceptional product knowledge, efficient service and a friendly attitude
Be exposed to a variety of retail tasks related to product, customer service and merchandising
Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection
Maintain a positive working relationship with customers, team members, and leadership
Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs
Resolve customer complaints quickly by contacting leadership when needed
Receive workflow from dashboard and fulfill orders for the day
Utilize selection process for product within the store and bag product appropriately following bagging standards
Store product correctly in the staging area following food safety guidelines
Greet each customer and take payment for the order ensuring an easy shopping experience
Maintain a clean and neat work environment
Perform other duties as assigned or required