Personal Shopper

Meijer•Homer Glen, IL

1d•Onsite

About The Position

As a family company, Meijer serves people and communities, offering career and community opportunities centered around leadership, personal growth and development. This Personal Shopper position is responsible for fulfilling a customer’s online curbside order, driving customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection. The role involves maintaining positive relationships with customers, team members, and leadership, presenting a courteous and friendly attitude, and responding to their questions and needs. The Personal Shopper will resolve customer complaints, receive workflow from a dashboard, select and bag products according to standards, store products correctly following food safety guidelines, greet customers, and collect payments. The position also requires maintaining a clean and neat work environment.

Requirements

High school graduate or equivalent required.
Ability to learn new technologies quickly.
Strong communication skills.
General awareness of food safety regulations.
Detail oriented and organized.
Process driven and ability to follow procedures in an organized and efficient way.

Nice To Haves

1-3 years of experience in a Meijer store preferred.
Past cashier experience preferred.

Responsibilities

Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
Maintain a positive working relationship with customers, team members, and leadership.
Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
Resolve customer complaints quickly by contacting leadership when needed.
Receive workflow from dashboard and fulfill orders for the day.
Utilize selection process for product within the store and bag product appropriately following bagging standards.
Store product correctly in the staging area following food safety guidelines.
Greet each customer and take payment for the order ensuring an easy shopping experience.
Maintain a clean and neat work environment.
Perform other duties as assigned or required.