Personal Shopper

Meijer•Commerce, MI

1d•Onsite

About The Position

As a family company, Meijer serves people and communities, providing career and community opportunities centered around leadership, personal growth and development. This Personal Shopper position is responsible for fulfilling a customer’s online curbside order. The role aims to drive customer loyalty and satisfaction by offering remarkable service at the curbside pick-up area, ensuring fast, friendly, and accurate order fulfillment and payment collection. Key responsibilities include maintaining positive relationships with customers, team members, and leadership, presenting a courteous and friendly attitude, and responding to customer questions and needs, escalating complaints to leadership when necessary. The Personal Shopper will receive workflow from a dashboard, select and bag products according to standards, store products correctly in the staging area following food safety guidelines, greet customers, and process payments. Maintaining a clean and neat work environment is also required. Meijer is a multi-billion dollar retailer with over 70,000 employees across six states, committed to fostering a diverse and inclusive workplace as an Equal Opportunity Employer.

Requirements

High school graduate or equivalent required.
Ability to learn new technologies quickly.
Strong communication skills.
General awareness of food safety regulations.
Detail oriented and organized.
Process driven and ability to follow procedures in an organized and efficient way.

Nice To Haves

1-3 years of experience in a Meijer store preferred.
Past cashier experience preferred.

Responsibilities

Fulfilling a customer’s online curbside order.
Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
Maintain a positive working relationship with customers, team members, and leadership.
Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
Resolve customer complaints quickly by contacting leadership when needed.
Receive workflow from dashboard and fulfill orders for the day.
Utilize selection process for product within the store and bag product appropriately following bagging standards.
Store product correctly in the staging area following food safety guidelines.
Greet each customer and take payment for the order ensuring an easy shopping experience.
Maintain a clean and neat work environment.
May perform other duties as assigned or required.