Personal Lines Account Manager
The Jonus Group•Mequon, WI
9d•$50,000 - $60,000
About The Position
Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative to join a growing team. This role involves servicing personal insurance accounts, including home, auto, and umbrella policies, while delivering exceptional customer support.
Requirements
- Holds an active P&C (Property and Casualty) insurance license.
- 1–3 years of experience in personal lines insurance.
- High attention to detail and strong organizational abilities
- Excellent verbal and written communication skills
- Proven ability to multitask and manage priorities
- Customer-focused with a solutions-oriented mindset
- Works well independently and in a team setting
Nice To Haves
- Previous experience using agency management software preferred.
Responsibilities
- Provide full-service support for personal insurance accounts, including quoting, renewals, and policy maintenance.
- Respond to customer inquiries, process policy changes, and assist with claims handling in a timely and professional manner.
- Maintain accurate account records using an agency management system.
- Collaborate with internal team members to ensure client satisfaction and continuity of service.
Benefits
- Comprehensive benefits package, including 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
