Personal Lines Account Manager
The Jonus Group•Humble, TX
6d•$55,000 - $65,000•Hybrid
About The Position
Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role is integral to the Personal Lines Department, where you will manage a portfolio of standard personal lines accounts, provide exceptional customer service, and ensure the seamless handling of client needs. Reporting directly to the Personal Lines Department Manager, you will play a key role in maintaining and growing the client relationships.
Requirements
- Property & Casualty (P&C) license required.
- Best Candidate: 3+ years of experience in personal lines account management, Epic software experience, and strong customer service skills.
- Average Candidate: 2+ years of experience in personal lines account management, P&C license, and customer service experience.
- Strong communication, organizational, and problem-solving abilities.
Nice To Haves
- Proficiency in Epic software is preferred.
Responsibilities
- Handle incoming client calls and provide exceptional customer service.
- Manage servicing of client accounts, including endorsements and renewals.
- Quote new and renewal business (approximately 90% renewals and 10% new business).
- Collaborate with the team to ensure timely and accurate handling of client needs.
- Utilize Epic software for account management and documentation.
Benefits
- 401(k) with a 50% match of the lowest selected benefits and a 3% match to IRA.
- Paid Time Off (PTO): 3 weeks annually.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
