Personal Lines Account Manager

The Jonus Group • Kingsport, TN

7h • Onsite

About The Position

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This is a full-time, on-site position that offers the opportunity to work with a dynamic and supportive team.

Requirements

• Minimum of 2 years of experience in personal lines insurance, with a preference for candidates with captive or independent agency experience.
• Active P&C (Property and Casualty) License required for the role.
• Proficiency in EPIC software or similar insurance management systems.
• Strong interpersonal and communication skills with a client-focused approach.
• Must be able to work on-site to assist walk-in clients.
• High school diploma or equivalent; additional certifications or training in insurance is a plus.

Nice To Haves

• additional certifications or training in insurance is a plus.
• preference for candidates with captive or independent agency experience.

Responsibilities

• Manage personal lines insurance accounts, including home, auto, and, if applicable, life insurance policies.
• Handle all aspects of account management from quoting new and renewal business to servicing existing accounts.
• Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
• Utilize EPIC software to manage client information and process transactions efficiently.
• Collaborate with team members and management to ensure seamless operations and client satisfaction.
• Stay updated on industry trends and maintain required licensure/designations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED