Personal Injury Paralegal

DeMayo Law Offices, LLP•Charlotte, NC

12d

About The Position

Join us in the fight for what’s right! DeMayo Law is seeking an experienced, knowledgeable, and organized Personal Injury Paralegal who will be responsible for communicating with clients, monitoring their medical treatment and status, and properly moving cases in a timely fashion. This key position is the primary contact with our clients and critical to ensuring the best possible outcome for the clients.

Requirements

Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered
Great organizational skills and the ability to prioritize work to ensure job responsibilities are completed
Outstanding communication skills & the ability to quickly build rapport with your assigned clients, insurance adjusters, medical providers, and attorneys
Paralegal certification or associate degree in Paralegal Studies required
2+ years' experience handling personal injury cases as a paralegal in a personal injury law firm
Solid understanding of insurance coverages

Nice To Haves

Bilingual (Spanish) is preferred

Responsibilities

Proactively communicating with clients to keep them updated on the progress of their case and documenting all conversations
Providing accurate and consistent information to clients regarding possible issues with gaps in treatment, over and under-treatment, etc.
Managing client cases to include identifying and confirming insurance coverages, communication with adjusters, obtaining medical records and bills, confirming client information, lost wages, health insurance, etc., and making medical referrals as needed
Summarizing medical records
Preparing demand package for attorney review prior to submission to the insurance company
Handling a high volume of cases, ensuring cases move through the process in a timely manner, while ensuring exceptional client service