Permitting Manager

Bureau Veritas•Ft. Lauderdale, FL

About The Position

Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions. We're looking for an immediate hire of a Permit Manager who is highly motivated, detail-oriented, and a team player. This is a supervisory-level position responsible for supervising and participating in all permit application review and processing services. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making. The incumbent organizes and oversees day-to-day activities and operations of the permit center/public counter. Successful performance requires extensive background in development review, as well as skill in coordinating work with other municipal departments and external agencies. This position is heavily customer service-focused, requiring a strong customer service approach with both internal and external customers. This includes providing information, guidance, and documentation review for all building permit types and procedures.

Requirements

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.
Equivalent to completion of two (2) years at an accredited college or university with major coursework in urban planning, engineering, or a closely related field; and five (5) years of increasingly responsible experience in municipal development review work including two (2) years of lead experience.
The applicant must have the ability to deal with the general public in a professional, courteous manner.
Knowledge of general construction permit processing.
Knowledge of basic land development and construction permit requirements.
Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
Principles and practices of governmental development review including zoning, building codes, encroachment permits, and engineering requirements.
Federal, state, and local laws, codes, rules, regulations, and standards affecting building permit programs.
Practices of researching building permit issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.
Modern office practices, methods, and computer equipment and applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the client in contacts with governmental agencies, community groups, and various business, professional, and educational organizations
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
Must be able to commute to other office locations base upon operational needs.

Nice To Haves

Experience working with permitting type software is a plus.
Being bi-lingual is a plus (Spanish / Creole).

Responsibilities

Provide guidance and information to developers, contractors, and the public regarding permit applications, requirements, and procedures.
Plans, organizes, assigns, supervises, and reviews the work of staff assigned to the permit center/public counter; trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
Monitors activities, leads cross-departmental team to identify, recommend, and implement building permit review and issuance process improvements and modifications, prepares various reports on activities, programs, and projects; recommends and assists in the implementation of goals and objectives; implements policies and procedures.
Determines and recommends staffing needs for assigned activities and programs; participates in the annual budget preparation; prepares detailed cost estimates with appropriate justifications, as required; maintains a variety of records and prepares routine reports of work performance.
Establishes and enforces clear procedures for submittal, distribution, and review of building permit applications to ensure that all City divisions and departments, as well as outside agencies complete reviews in accordance with established timelines.
Supervises and participates in the review process for building permit applications; reviews plan check comments from all reviewers and resolves any issues; may act as single-point of contact for project applicants; follows-up with applicants to explain comments and answer any questions; works with applicants to complete responses to plan check comments.
Supervises the operations and services provided at the permit center/public counter including ensuring information and handouts provided to customers is clear, concise, and in accordance with regulations, policies, and local, state, and federal requirements; provides assistance to customers and resolves conflicts that may arise.
Oversees permit issuance including ensuring projects are in compliance with codes and requirements; reviews for and ensures the completion of required documentation.
Coordinates resolution of issues with inspection staff during construction; oversees internal processes to facilitate the completion of projects.
Coordinates assigned programs, projects, and activities with other City departments, local jurisdictions and agencies, and regional, state, and federal agencies during the building permit review process of projects.
Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures, as appropriate.
Prepares, reviews, and presents staff reports, various management and information updates, and reports on projects.
Perform other related duties as assigned by the Manager