Permits Specialist

JFE Franchising Inc•Houston, TX

3h•Hybrid

About The Position

Wonderfield Group, which includes the YO! Taiko, Bento, Zenshi Sushi, and SNOWFOX/SNOWFRUIT brands, operates over 1500 kiosks and 60 restaurants, with grab-and-go sushi available in over 3,700 locations and partnerships with 50 major retail partners across the USA, Canada, UK, Europe, and Australia. Their JFE Franchising, Inc. brands include SNOWFOX, a franchisor of over 1,000 full-service sushi kiosks, and SNOWFRUIT, a franchisor of over 1,000 fresh cut fruit and vegetables throughout the U.S. The company's purpose is to provide Better Food for Everyone, The Japanese Way, by capitalizing on consumer trends and expanding its proposition globally. Wonderfield is committed to purposeful progress and profit, with a clear ESG strategy aligned with nine UN sustainability development goals. As a Permits Specialist, you will perform complex, journey-level licensing and permitting work. This involves receiving and reviewing license and permit applications, ensuring compliance with policies and statutes, communicating with customers, and approving licenses and permits. The role may involve guiding others and operates under general supervision with moderate latitude for initiative and independent judgment. At Wonderfield, you will join a dedicated team passionate about franchises and customer success, with opportunities for career growth.

Requirements

Bachelor’s degree (or equivalent) in relevant field or 3+ years of experience as a permit specialist
Experience in customer service, clerical, administrative, or technical support work.
Knowledge of office practices; of administrative and technical procedures; and of applicable policies, administrative codes, and statutes.
Skill in the use of standard office equipment, computers, and computer software.
Ability to respond to public inquiries in a timely manner; to implement administrative and technical procedures; to interpret applicable laws, rules, regulations, policies, and procedures; to communicate effectively; and to provide guidance to others.

Responsibilities

Receives and reviews license and permit applications, revisions, and renewals.
Processing violation tickets regarding food safety and operations standards
Maintain violation ticket database
Inputs license and permit applications, payments, and required technical data for licenses and permits into appropriate computer applications, databases, and systems.
Issues licenses and permits, collects license and permit fees and reimburses fees to denied applicants.
Maintains records associated with license and permit applications, fee payments, and violations, and completes necessary forms to approve or deny license and permit applications.
Maintains program data related to licensed or permitted activities.
Provides administrative and technical assistance related to license and permit requirements; answers questions and explains licensing and permit codes; and supplies information regarding license and permit processing, policies, and procedures.
Provides interpretations of licensing and permitting requirements and other information applicable.
Monitors license and permit applications, contract registrations, zoning, other permits, and requests for appropriate routing or processing needed to approve licenses and permits; and follows up with applicants and supervisors as needed.
Prepares notices, correspondence, memos, and reports related to license and permit activities and compliance.
May develop technical and administrative procedures for the review of license and permit applications.
May evaluate and track applications and responses to notices of deficiency.
May guide others.
Performs related work as assigned.

Benefits

We’re committed to building inclusive Teams and giving our people the opportunity to grow their careers alongside us
Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
401 (K) Matching Program
Hybrid work environment
Paid Time Off (PTO)
Paid Sick Time
Fitness stipend
Book allowance
Tuition reimbursement and professional development assistance
Training/Advancement Opportunities