Membership & Permits Coordinator
Fire & Ice•Columbus, OH
•$18 - $22•Onsite
About The Position
Membership & Permit Specialist Location: Columbus, OH Pay: $18–$22/hr Schedule: Mon–Fri, 8AM–4PM or 9AM–5PM (Onsite) Fire & Ice Heating and Air is hiring a full-time Membership & Permit Specialist to support our growing team. This role ensures permits are processed accurately, memberships are maintained, and administrative tasks are completed to keep our technicians and customers running smoothly.
Requirements
- Highly organized with strong attention to detail
- Comfortable communicating with customers and internal teams
- Able to follow processes and stay goal-oriented
- Must commute to our Franklin Park office
Nice To Haves
- HVAC/trades experience
- ServiceTitan experience
- Great if you have call center experience!
Responsibilities
- Manage permit processing for Columbus, Franklin County, and surrounding municipalities
- Track and maintain customer memberships
- Call customers to update failed payments (no cold calling)
- Make ~30 outbound calls/day to schedule 2–4 annual maintenance visits
- Work closely with dispatchers and service managers
- Maintain accurate records and follow established processes
- Support administrative tasks: fleet, payroll, registrations, warranties
Benefits
- Stable full-time role with consistent hours
- Supportive team environment
- Opportunity to grow within a respected local company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
