Unit Secretary 3N DT

NCH Healthcare - Naples Community Hospital•Naples, FL

37d•$14 - $23

About The Position

The Permit Technician will perform a variety of technical work involved in the acceptance, review, processing and issuance of all types of permits and licenses issued by the City.

Requirements

Requires a High School Diploma or GED
Minimum of two (2) years of customer service experience
Must obtain International Code Council (ICC) Permit Technician certification within one (1) year of hire

Responsibilities

Assist customers in efficiently and accurately processing building permit applications, reviewing related documentation and issuing related permits.
Assist customer with using the on-line Dynamic Portal for submitting permit applications, and scheduling inspections, creating records and maintain field inspection lists.
Provide and meet the needs of customers by assisting and interacting directly with project sponsors, permit expediters, contractors, the general public and other department representatives.
Performing routing and accurate data entries into various computer systems.
Receiving a variety of routing problems and complaints and direct them to appropriate division and staff.
Assist in the use of fee schedules, calculating, collecting, recording, and balancing permit related monetary transactions.
Provide information to contractors, property owners, development professionals, and the general public regarding the interpretation and application of City policies and procedures and licensing requirements.
Compile and maintain various permit related documents and data.
Provide backup support to the phone center as needed.
Ensure proper electronic filing of related documents for permanent record are secured in Infor and assist customers with request for information.
May be asked to perform other duties as assigned.

Benefits

Texas Municipal Retirement System - TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.
Medical/dental/vision/life coverage for employees and their eligible dependents.
Vacation - 88+ hours per year
Personal leave - 40 hours per year
Sick leave - 96 hours per year
Voluntary 457b deferred compensation plan
Eight (8) Holidays
Flexible Spending Account
City Employee Health & Wellness Clinic & City Employee Fitness Center
Learning & Development Academy
Tuition Reimbursement Programs
Employee Recognition Programs