Permit Assistant Supervisor

City of ConroeConroe, TX
$22

About The Position

Supports daily permit processing operations by ensuring consistent interpretation and application of code requirements, policies, and procedures, while promoting a high level of customer service and timely issuance of all permits for the City of Conroe. Assists with monitoring revenue intake, reconciling financial and technical reports, maintaining the City's permanent construction records, and responding to public open records requests.

Requirements

  • High School diploma or equivalent with some college courses preferred
  • Two (2) years of experience in a building or planning department, with six months experience in computerized building permit applications processing; or equivalent combination of education and experience.
  • ICC Permit Technician certification or must obtain within 1 year of employment.
  • Knowledge of modern office practices and procedures, familiarity with building plans, codes, ordinances and related terminology.
  • Skill in both written and oral communication.
  • Ability to provide excellent customer service.
  • Ability to quickly learn and apply departmental policies and procedures related to the acceptance and review of permit applications.
  • Ability to follow verbal and written instructions.
  • Ability to work with a wide variety of people, including industry professionals, internal staff and the general public, as well as maintain composure under difficult circumstances.
  • Ability to complete tasks with multiple distractions.

Nice To Haves

  • Knowledge of OpenGov preferred.
  • Knowledge of Incode preferred.
  • Knowledge of the processes and procedures associated with the building construction permitting process.

Responsibilities

  • Supports daily permit processing operations
  • Ensuring consistent interpretation and application of code requirements, policies, and procedures
  • Promoting a high level of customer service
  • Timely issuance of all permits
  • Assists with monitoring revenue intake
  • Reconciling financial and technical reports
  • Maintaining the City's permanent construction records
  • Responding to public open records requests

Benefits

  • medical
  • dental
  • vision and life insurance
  • retirement plan
  • employee assistance program
  • paid time off
  • free membership at the City's pool and recreation center facilities
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