Performance Improvement Coordinator

Hospital for Behavioral Medicine•Worcester, MA

1d•$23 - $28•Onsite

About The Position

The Performance Improvement (PI) Coordinator assists the Director of Performance and Risk Management, leadership, medical staff and PI Committee in carrying out and implementing a comprehensive and integrated program. Supporting performance improvement activities on a daily basis and assure that action is taken as needed and as authorized by organization policies and procedures. Receiving and reviewing department/service performance measures and documentation to evaluate performance improvement activities and coordinate reports of findings on daily, monthly and annual basis to the Director of PI as directed. Maintain records of the performance improvement performance measures and statistical tools used to describe studies performed or methodology. Advise and assist all departments/services and committees accountable for performance improvement activities as assigned. Assist in preparing, coordinating and documenting PI meetings. Maintain a record of all completed reviews, evaluations and process improvement team activities. Attend and participate in appropriate committee and department or service meetings in which performance improvement activities occur. Share data and information with appropriate committees and departments/services as assigned by Department head. Assist the Director with Joint Commission, CMS, OSHA, and state surveys.

Requirements

Bachelor’s degree or equivalent in Nursing preferred.
One to two years’ experience in a healthcare or behavioral health setting involving quality improvement preferred.
Computers skills involving knowledge of Excel spreadsheets, and business writing.

Responsibilities

Assists the Director of Performance and Risk Management, leadership, medical staff and PI Committee in carrying out and implementing a comprehensive and integrated program.
Supporting performance improvement activities on a daily basis and assure that action is taken as needed and as authorized by organization policies and procedures.
Receiving and reviewing department/service performance measures and documentation to evaluate performance improvement activities and coordinate reports of findings on daily, monthly and annual basis to the Director of PI as directed.
Maintain records of the performance improvement performance measures and statistical tools used to describe studies performed or methodology.
Advise and assist all departments/services and committees accountable for performance improvement activities as assigned.
Assist in preparing, coordinating and documenting PI meetings.
Maintain a record of all completed reviews, evaluations and process improvement team activities.
Attend and participate in appropriate committee and department or service meetings in which performance improvement activities occur.
Share data and information with appropriate committees and departments/services as assigned by Department head.
Assist the Director with Joint Commission, CMS, OSHA, and state surveys.

Benefits

401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations