People Technology Analyst | EST or CST USA | Remote

Grafana Labs

2d•$100,000 - $120,000•Remote

About The Position

The People Technology Analyst is responsible for the development, configuration, and ongoing maintenance of the technology tools that support Grafana Labs. This role will be the subject matter expert for our talent acquisition tech stack while also contributing to the administration and evolution of other people systems, including LMS platforms, AI-enabled tools, and emerging HR/People Team technologies.

Requirements

Must be located in either Central or Eastern time zone in the US
Experience administering Greenhouse (ATS) is required, Docebo (LMS), Tangelo (Onboarding & Workflow Automation) preferred.
Experience in a high-growth startup environment with constant change as your companion
A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills
A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a “go to” person
Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually
Process oriented, creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems

Responsibilities

Serve as the system owner and SME for Greenhouse Recruiting
Configure and maintain custom fields, stages, tags, security permissions, and other metadata lists
Provide technical support for integrations
Build and maintain dashboards, reports, and analytics to support hiring insights and decision-making
Support audits, compliance needs, and data integrity within the recruiting system
Drive continuous improvement through testing new features, releases, and best practices
Partner with internal stakeholders to gather requirements, document processes, and translate needs into system solutions
Support and administer additional people tools such as Learning Management Systems (LMS), AI-enabled HR tools, Workforce Planning Platforms, etc.
Create configuration documentation and develop user guides to enable internal stakeholders

Benefits

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will comply with local legislation where applicable.