People Support Generalist

Birchstone•Coppell, TX

About The Position

Working as our People Support Generalist will provide great opportunity to explore several human resources specialty areas. Primary duties will focus on payroll processing, with the opportunity to expand responsibilities in benefits, recruiting, policy creation, data analytics or employee relations. Providing informative, supportive, and timely responses to our internal team members is a crucial part of this role.

Requirements

An undergraduate degree in HR/Business Administration or a related field
2+ years of payroll experience preferred
2+ years of experience as an HR Administrator or Generalist preferred
Must have experience supporting client groups in multiple states
Communication Skills – Ability to communicate effectively when speaking. Writing skills must demonstrate clear and concise messages, while still coming across as supportive.
Natural Collaborator – Demonstrated ability to invite diverse perspectives, promote an inclusive work environment and support workforce diversity
Values Integrity – Proven strength in exercising sound judgement and observing the highest degree of confidentiality.
Problem Solving –Ability to find a solution for or to deal proactively with work-related problems.
Customer Service – Must possess a genuine, service-oriented client engagement approach
Project Management – Ability to organize and direct a project to completion
Detail Oriented – Ability to pay attention to the minute details of a project or task
Technical Knowledge – Must have basic federal, state and local employment law knowledge
Leadership Skills – Strong supervisory and leadership skills
Flexible Work Style – Adaptability to the needs of the organization and employees
Organizational Skills – Ability to prioritize tasks; asks questions when target goals or dates overlap
HRIS Knowledge – Proven experience with HRIS management tools and ATS software (Paycom, Gusto, etc.)
Computer Skills – Subject-matter-expert knowledge of data analysis techniques and tools and Microsoft Office applications including Word, Excel and PowerPoint.
Valid driver’s license required

Nice To Haves

HR professional certification[s] are a plus
PHR, SPHR, SHRM-CP, or SHRM-SCP preferred
Bilingual ability in English and Spanish preferred, but not required

Responsibilities

Manages payroll process that includes importing, proofing, editing, processing, and transmitting all payroll wages, deductions, reimbursements, bonuses, and commissions, consistent with federal and state wage and hour laws.
Performs payroll-related functions including but not limited to processing new hires, approving electronic PAFs for wage changes, terminations, or other status changes and submitting wage garnishments to HRIS team, or other system-based tasks.
Provides an ongoing evaluation of comprehensive employee benefit programs and communicates with affiliated vendors / providers. Supports open enrollment process.
Manages the unemployment process, including responding to claims, appeals, and participating in hearings.
Responds to routine inquiries concerning benefits, payroll topics such as deductions, accruals, or wage garnishments, employee handbook or policy questions and employment verifications.
Participates and assists with the Annual Performance Appraisal process.
Assists with initial hiring / employee onboarding tasks including but not limited to I-9 completion, background checks, eVerify processing, and assignment of electronic checklists.
Periodically participates in employee relations discussions or investigations.
May assist with recruitment; review applications and conduct phone interviews to match experience with specific job-related requirements.
Gather and analyze data with useful HR metrics in payroll, benefits or recruiting areas.
Responsible for ensuring employees are on and off boarded in a seamless and professional manner and ensure all compliance requirements are met
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Other duties as assigned.