People Strategy Coordinator

MadTree Brewing Company•Cincinnati, OH

8d•$19 - $24•Onsite

About The Position

The People Strategy Coordinator supports day-to-day execution and transactional duties of the People Strategy department. This role provides hands-on coordination and administrative support across People Strategy functions, including employee data management, new hire & onboarding coordination, day-to-day employee support, and administrative coordination of MadTree's Impact and culture initiatives. They will be an avid MadTree ambassador who lives the behaviors – Connect, Grow, and Give a Fck.

Requirements

Must be at least 21 years of age or older
Associate's or Bachelor's degree in Human Resources, Business Administration, or related field OR 2+ years of HR administrative experience, benefits administration, or office management
1+ years of hands-on experience with HRIS platforms — including data entry and report generation; experience with Rippling preferred
Proficiency with Google Workspace, Microsoft Office, and HRIS applications
Quick learner with new systems; comfortable troubleshooting basic technical issues and navigating multiple platforms simultaneously
Exceptional accuracy: Strong attention to detail in data entry, documentation, and record-keeping
Confidentiality: Demonstrated ability to handle sensitive employee information with discretion and professionalism
Organization & prioritization: Strong ability to manage competing demands, multiple deadlines, and maintain systematic workflows
Communication: Clear, professional written and verbal skills; ability to explain policies and procedures to diverse audiences
Employee support: Responsive, warm and welcoming approach when supporting employees at all levels of the organization
Problem-solving: Resourceful and solutions-focused when addressing routine inquiries and administrative challenges
Escalation judgement: Comfortable distinguishing routine tasks from non-routine situations; defaults to looping in the HR Manager rather than improvising on sensitive matters
Ability to sit for extended periods when conducting employee meetings, phone/video calls, benefits inquiries, and orientation sessions
Ability to frequently talk and hear when conducting employee meetings, phone/video calls, benefits counseling, and orientation sessions
Ability to occasionally lift and/or move up to 25 pounds
Ability to use hands and fingers to operate computer keyboard, mouse, and standard office equipment
Vision abilities required include close vision for reviewing detailed documentation and extended computer screen work, distance vision, and the ability to adjust focus

Responsibilities

HRIS & Data Management
Maintain accuracy and integrity of employee data in Rippling, including status changes (new hires, promotions, transfers, terminations, compensation adjustments)
Generate standard reports (weekly/bi-weekly/monthly) and fulfill ad-hoc data requests
Coordinate routine data file uploads to third-party vendors, ensuring accurate and timely transmission of employee information
Manage time and attendance data errors, omissions, and adjustments
Maintain organized digital employee files in compliance with record retention requirements
Benefits Support
Support the HR Manager with benefits administration tasks, including data entry for Qualifying Life Events and open enrollment processing in Rippling
Assist the HR Manager with benefits invoice reconciliation and enrollment accuracy audits — flag discrepancies; do not resolve independently
Respond to routine employee benefits questions using established guidelines; escalate non-routine, sensitive, or plan-design questions to the HR Manager
Talent Operations & Onboarding
Post job requisitions and conduct initial resume screenings using predefined criteria and hiring team guidance
Support high-volume hiring events
Assist and track new hire onboarding completion, I-9 verification, complete HRIS setup, and orientation time punches
Own the scheduling, logistics, and checklist follow-through for new hire orientation — ensure every new hire has what they need on orientation; the HR Manager owns content and the Director owns design
Communication Triage & Employee Support
Monitor incoming Basecamp messages directed to the People Strategy team; respond to routine inquiries in a timely fashion within established guidelines
Escalate non-routine, sensitive, or complex Basecamp messages to the HR Manager promptly — do not attempt to resolve employee relations, leave, or compliance questions independently
Maintain a warm, responsive, and professional presence in all employee-facing communication — written and in person
Serve as a first-contact resource for general HR administrative questions, routing employees to the right person or resource
Compliance & Documentation
Track LOA start and end dates in Rippling and flag upcoming dates to the HR Manager; direct LOA policy questions to the HR Manager — do not advise independently
Support the HR Manager in tracking required compliance documentation and key deadlines as noted in the HR / PS Calendar; flag upcoming deadlines and missing items proactively
Prepare documentation related to unemployment claims for HR Manager review — does not submit independently
Support the documentation and rollout of employee policies and procedures as directed by the HR Manager
Employee Support, Learning, and Impact
Provide general HR and administrative support as needed
Support the semi-annual performance review cycle by tracking completion progress and managing related tasks in Rippling
Track completion of required employee training in Rippling/LMS; pull reports and flag incomplete assignments to the HR Manager
Support coordination and administration of MadTree's Impact initiatives, including Let's Grow Local and B-Corp certification — assist with data collection or documentation, manage event logistics, track participation, and maintain records in related software
Spend a minimum of 8 hours per year volunteering (paid) for MadTree Impact initiatives