People Shared Services Lead (NA/EMEA) - Mobility

OSTTRA • Centreville, VA

1d

About The Position

About the Role: Grade Level (for internal use): 13 S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility . The Role The People Shared Services Lead (NA/EMEA) - Mobility oversees how People services, advisory support, and employee lifecycle operations are delivered across the region, ensuring consistent, compliant, and high-quality employee experiences across a complex regulatory and cultural landscape. This role blends regional leadership with hands-on execution , providing direction on employee relations, performance management, and compliance matters while overseeing day-to-day service delivery, governance, and operational discipline. With coverage spanning the United States, Canada, and multiple EMEA countries , this role requires deep knowledge of regional employment practices, strong risk judgment, operational rigor, and a roll-up-your-sleeves mindset to manage both immediate issues and longer-term transformation priorities.

Requirements

• Strong expertise in North America and EMEA employment practices , including U.S., Canada, and multiple European countries.
• 7+ years of progressive HR / People experience , including multi-country or regional leadership.
• Demonstrated experience in employee relations, performance management, coaching, and compliance .
• Excellent communication skills with the ability to influence leaders across regions and cultures.
• Strong analytical capability to interpret workforce data and support decision-making.
• Proven ability to manage high-volume, complex environments with sound judgment and prioritization.
• Fluency in English required; additional European language(s) a strong advantage.
• Bachelor’s degree in HR, Business, Law, or related field preferred.

Nice To Haves

• Experience leading HR Shared Services or People Advisory teams .
• Familiarity with Works Councils, unions, or employee representation bodies in Europe.
• Experience supporting transformation, spin-offs, or high-growth environments.
• Experience leading dispersed teams across North America and EMEA.

Responsibilities

• Lead the Shared Services function across North America and EMEA, overseeing advisory support and service delivery across multiple countries and labor models.
• Provide guidance on regional employment laws, compliance obligations, and localized People practices , including U.S./Canada regulations and European statutory requirements.
• Support managers with performance management, coaching, employee relations matters, and People best practices aligned to global frameworks.
• Lead Tier 2 employee relations investigations and escalations , partnering with HRBPs and Legal on higher-risk matters.
• Partner with COEs to deploy regional learning, engagement, and change initiatives.
• Represent North America & EMEA needs in global service delivery forums, governance discussions, and operating model decisions .
• Collaborate with People Analytics to interpret regional trends, risks, and capacity needs.
• Oversee delivery of employee lifecycle processes, including onboarding, job changes, leave administration, benefits coordination, transfers, and separations .
• Ensure accurate payroll inputs, benefits administration, and data management in partnership with Global Payroll, Benefits, and Shared Services.
• Maintain statutory documentation, support audits, and ensure compliance with regional employment regulations .
• Drive continuous improvement through automation, digital workflows, and AI-enabled tools to enhance service delivery and scalability.
• Ensure alignment of regional practices with global COEs and Shared Services standards.
• Support global PMO and transformation initiatives by managing regional deliverables, change adoption, and communications.
• Coach and develop People Advisors and regional specialists to ensure consistent, high-quality service and sound judgment.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level