People Shared Services Lead (NA/EMEA) - Mobility

S&P Global • Centreville, VA

3d

About The Position

The People Shared Services Lead (NA/EMEA) - Mobility oversees how People services, advisory support, and employee lifecycle operations are delivered across the region, ensuring consistent, compliant, and high-quality employee experiences across a complex regulatory and cultural landscape. This role blends regional leadership with hands-on execution, providing direction on employee relations, performance management, and compliance matters while overseeing day-to-day service delivery, governance, and operational discipline. With coverage spanning the United States, Canada, and multiple EMEA countries, this role requires deep knowledge of regional employment practices, strong risk judgment, operational rigor, and a roll-up-your-sleeves mindset to manage both immediate issues and longer-term transformation priorities.

Requirements

• Strong expertise in North America and EMEA employment practices, including U.S., Canada, and multiple European countries.
• 7+ years of progressive HR / People experience, including multi-country or regional leadership.
• Demonstrated experience in employee relations, performance management, coaching, and compliance.
• Excellent communication skills with the ability to influence leaders across regions and cultures.
• Strong analytical capability to interpret workforce data and support decision-making.
• Proven ability to manage high-volume, complex environments with sound judgment and prioritization.
• Fluency in English required; additional European language(s) a strong advantage.
• Bachelor’s degree in HR, Business, Law, or related field preferred.

Nice To Haves

• Experience leading HR Shared Services or People Advisory teams.
• Familiarity with Works Councils, unions, or employee representation bodies in Europe.
• Experience supporting transformation, spin-offs, or high-growth environments.
• Experience leading dispersed teams across North America and EMEA.

Responsibilities

• Lead the Shared Services function across North America and EMEA, overseeing advisory support and service delivery across multiple countries and labor models.
• Provide guidance on regional employment laws, compliance obligations, and localized People practices, including U.S./Canada regulations and European statutory requirements.
• Support managers with performance management, coaching, employee relations matters, and People best practices aligned to global frameworks.
• Lead Tier 2 employee relations investigations and escalations, partnering with HRBPs and Legal on higher-risk matters.
• Partner with COEs to deploy regional learning, engagement, and change initiatives.
• Represent North America & EMEA needs in global service delivery forums, governance discussions, and operating model decisions.
• Collaborate with People Analytics to interpret regional trends, risks, and capacity needs.
• Oversee delivery of employee lifecycle processes, including onboarding, job changes, leave administration, benefits coordination, transfers, and separations.
• Ensure accurate payroll inputs, benefits administration, and data management in partnership with Global Payroll, Benefits, and Shared Services.
• Maintain statutory documentation, support audits, and ensure compliance with regional employment regulations.
• Drive continuous improvement through automation, digital workflows, and AI-enabled tools to enhance service delivery and scalability.
• Ensure alignment of regional practices with global COEs and Shared Services standards.
• Support global PMO and transformation initiatives by managing regional deliverables, change adoption, and communications.
• Coach and develop People Advisors and regional specialists to ensure consistent, high-quality service and sound judgment.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level