People Operations Shared Services Specialist

Nabors • Houston, TX

1d • Onsite

About The Position

The People Operations Specialist provides comprehensive support across Shared Services and Timekeeping. In collaboration with Payroll, People Operations Business Partners, IT, and leadership, the Shared Services Specialist delivers centralized support, ensuring consistent, compliant service, resolving employee inquiries, and driving process improvements across Shared Services operations.

Requirements

• Associate or Bachelor’s degree in Business, Human Resources, or related field (or equivalent experience)
• 3-5 years of experience in timekeeping, payroll operations, or HR shared services.
• Strong analytical and problem-solving skills with keen attention to detail and the ability to exercise independent judgment on operational matters
• Experience leading projects, supporting process improvements, and mentoring team members
• Proficiency in Microsoft Excel and HRIS systems (e.g., Oracle Fusion)
• Excellent verbal and written communication skills with the ability to collaborate effectively across teams
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment

Nice To Haves

• Experience supporting multi-site or multi-state operations
• Experience in a centralized or shared services environment
• Exposure to payroll processing cycles
• Experience supporting HRIS or timekeeping system enhancements, testing, or implementations (Oracle preferred).
• Demonstrated experience conducting audits or compliance reviews related to timekeeping or employee data.

Responsibilities

• Serve as a primary point of contact for employee and manager inquiries, providing guidance on Shared Services processes, programs, and procedures, and escalating complex matters to People Operations Business Partners as appropriate.
• Manage and review employee timecard submissions and approvals across all time sources to validate accuracy in Oracle Fusion, analyze discrepancies, collaborate with the IT team to resolve complex issues, and ensure compliant and timely payroll processing.
• Audit and reconcile HRIS and payroll data to ensure accuracy, analyze discrepancies and trends, and collaborate with IT team to resolve complex issues while escalating risks as needed to maintain compliance and data integrity.
• Participate in HRIS and timekeeping system upgrades, testing, troubleshooting, and process documentation to enhance system functionality and user experience.
• Responsible for managing employee lifecycle transactions from onboarding through offboarding, ensuring accurate HRIS documentation, compliance with established procedures, and appropriate escalation of complex matters.
• Provide subject matter expertise across talent acquisition operations, supporting job postings, applicant tracking workflows, onboarding coordination, and compliance documentation.
• Identify opportunities to enhance People Operations processes and actively contribute to projects and initiatives by analyzing challenges and implementing solutions to improve efficiency, accuracy, and compliance.
• Provide operational support and ensuring alignment with DISA objectives and compliance requirements.
• Perform other duties as needed to support departmental and organizational objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree