People Services Partner

University of ChicagoHyde Park, IL
14d$100,000 - $125,000

About The Position

The People Services Partners supports the design, implementation, and oversight of human resource and academic programs across the BSD. Serving as a trusted partner to leaders and stakeholders, the role provides guidance on workforce planning, employee and labor relations, talent management, compensation, and organizational effectiveness. This position operates with a high degree of autonomy, exercising sound judgment and discretion while collaborating with institutional partners to ensure compliant, consistent and effective people practices. This role performs a broad range of operational activities to design, implement, and monitor a variety of human resource and academic affairs programs for the BSD.

Requirements

  • Minimum requirements include a college or university degree in related field.
  • Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Nice To Haves

  • Master's degree in Human Resources, Business Administration, or a related field.
  • Experience as a human resources professional in higher education or healthcare environment strongly preferred.
  • Experience with core HR processes including talent acquisition, performance management, compensation, and employee and labor relations.
  • PHR/SPHR/SHRM-CP/SHRM-SCP.
  • Exceptional interpersonal and customer service skills with the ability to maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
  • Ability to handle sensitive and confidential situations and information with absolute discretion.
  • Ability to proactively contribute to a continuous improvement growth environment and achieve results while working with shifting priorities.
  • Experience providing relevant direction, coaching, and responding to inquiries effectively with limited guidance.
  • Ability to influence others without formal authority by building positive working relationships.
  • Excellent written and verbal communication skills.
  • Proficiency with HRIS systems like Workday.

Responsibilities

  • Provides HR leadership, expertise, and solutions across functional areas including talent management, compensation, training, operations, and strategy.
  • Provides input, tactical and strategic guidance on business unit restructuring, workforce planning and succession planning.
  • Acts as a primary liaison with key institutional partners including Academic Affairs, University HR, Office of International Affairs, Occupational Medicine, and the Medical Staffing Office across all job types.
  • Maintains in-depth knowledge of HR best practices and legal requirements.
  • Manages day-to-day staff performance management for designated client groups, including providing guidance to team members, ensuring consistency in goal setting, feedback, documentation and corrective action processes.
  • Supports HR process improvements and ad-hoc reporting.
  • Performs staff compensation analysis for new hires to ensure competitive pay, partnering with University HR Compensation as needed.
  • Identifies compensation trends for staff and academics and develops recommendations to address them.
  • Analyzes staff and/or faculty trends and metrics in collaboration with institutional and functional partners to develop and implement solutions, programs and organizational practices.
  • Provides guidance regarding visa materials for staff and/or academics, working with the University's Office of International Affairs.
  • Coordinates, documents, and facilitates faculty and other academic appointee searches using the University's applicant tracking system ensuring compliant search processes.
  • Responsible for comprehensive drafting, review, assembly, and submission of electronic and paper materials in support of departmental appointive actions.
  • Onboards staff, faculty, other academic appointees, postdoctoral researchers, and academic visitors.
  • Acts as a resource to faculty and faculty administrative leaders on University policies and processes as well as BSD's academic guidelines.
  • Drafts correspondence on behalf of the department chair and/or section chiefs for faculty and other academic appointee matters.
  • Coordinates the Medical Staffing Office credentialing and re-credentialing process, ensuring compliance with institutional and state regulatory requirements.
  • Maintains accurate documentation and tracks expiration dates for professional licenses, certifications, and academic appointments to ensure continuous compliance.
  • Addresses and resolves any credentialing delays or discrepancies to prevent disruptions in provider deployment to off-site locations.
  • Guides staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation.
  • Develops templates and drafts routine offer letters.
  • Maintains appropriate human resources data and records, solving a range of problems using best practices.
  • Counsels employees on benefits and compensation.
  • Coordinates with managers and senior colleagues to determine employee compensation.
  • Analyzes data and prepares charts, graphs, and trend lines for management review with a minimal level of guidance.
  • Performs other related work as needed.

Benefits

  • The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
  • Information about the benefit offerings can be found in the Benefits Guidebook .
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