People Programs Manager

Sierra • San Francisco, CA

3d • Onsite

About The Position

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, France, Singapore, and Japan.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Requirements

• 7+ years of experience in People Operations, HR Programs, Talent, or a related people-focused function within high-growth environments.
• Experience designing and scaling people programs across the employee lifecycle in fast-moving, global technology companies.
• Strong communication and relationship-building skills — able to partner effectively with executives, managers, and cross-functional teams.
• Exceptional program and project management capability, with the ability to drive complex initiatives from concept to execution.
• Analytical and systems-thinking mindset, comfortable using data, tooling, and process design to improve operational efficiency.
• A passion for building clarity, culture, and connection in a rapidly evolving startup environment.

Nice To Haves

• Experience supporting or designing programs for global teams across multiple regions.
• Familiarity with HR tools and platforms (HRIS, onboarding systems, performance tools, etc.).
• Background in organizational development, employee experience, or Learning & Development.

Responsibilities

• Design, launch, and manage Sierra’s core people programs starting with a focus on onboarding as we scale.
• Creating a people program strategy to help iterate on and launch new programs such as performance, engagement, learning, and manager enablement.
• Partner closely with HR, Legal, Finance, and business leaders on organizational planning, talent initiatives, and company-wide people programs.
• Advise and support employees and leaders by providing clear guidance on people policies, programs, and best practices, backed by strong documentation and communication.
• Use data and insights to measure, iterate, and evolve programs, while staying ahead of trends in People Ops and employee experience.

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension) with Sierra match
• Parental Leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary Benefit Stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees