People Program Manager, CloudKitchens - Los Angeles

CloudKitchens•Los Angeles, CA

4d•$120,000 - $140,000•Onsite

About The Position

At CloudKitchens , we’re revolutionizing the food delivery industry with a global network of ghost kitchens. Our mission is to empower businesses to thrive, and operational excellence is at the core of our operations. As a People Program Manager , you will focus heavily on HR and people programs, working closely with the People Team and bringing experience in talent and program management. The role includes designing or improving internal frameworks, owning BAU cycles such as compensation and promotions, and executing people initiatives end-to-end. Who We Are : CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods in which they’re located. We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant or your favorite global quick-service restaurant chains. What you’ll do HR Program Management: Design, redesign, and execute People and HR programs, including step/level frameworks, eligibility structures, and internal initiatives. BAU Cycle Ownership: Run recurring HR cycles such as compensation reviews, promotions, and goal-setting processes end-to-end. Cross-Functional Partnership: Collaborate closely with HRBPs and Operations teams to align People initiatives with business needs. Program Execution: Lead the day-to-day execution of People programs, ensuring timelines, communication, and delivery quality. Strategic Program Design: Contribute to the continuous improvement and strategic evolution of internal People processes. HR Project Coordination: Act as a project manager within HR initiatives, maintaining structure, documentation, and stakeholder alignment. What we’re looking for Strong HR Foundation (Must-Have): Proven experience in HR, People Operations, or People Programs. Program Management Mindset: Experience managing structured initiatives or cyclical programs at scale. Strategic & Execution Balance: Ability to think strategically while remaining highly hands-on in execution. Tools: Familiarity with Workday or similar HRIS is a plus Collaboration Skills: Comfortable partnering with HRBPs and operational stakeholders. Organizational Strength: High attention to detail, structure, and process ownership. Why join us Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030. Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success. What else you need to know This role is based in our Los Angeles office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. The base salary range for this role is $120,000- 140,000 Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus. Benefits Summary (USA Full-Time Exempt Employees): Medical, dental, and vision insurance (multiple plans, incl. HSA options) Company-paid life and disability insurance (short- and long-term) Voluntary insurance: accident, critical illness, hospital indemnity Optional supplemental life insurance for self, spouse, and children Pet insurance discount 401(k) Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Time Off policies: Discretionary vacation days 8 paid holidays per year Paid sick time Paid Bereavement leave Paid Parental Leave Ready to join us as we serve those who serve others? #LI-Onsite

Requirements

Proven experience in HR, People Operations, or People Programs.
Experience managing structured initiatives or cyclical programs at scale.
Ability to think strategically while remaining highly hands-on in execution.
Comfortable partnering with HRBPs and operational stakeholders.
High attention to detail, structure, and process ownership.

Nice To Haves

Familiarity with Workday or similar HRIS is a plus

Responsibilities

Design, redesign, and execute People and HR programs, including step/level frameworks, eligibility structures, and internal initiatives.
Run recurring HR cycles such as compensation reviews, promotions, and goal-setting processes end-to-end.
Collaborate closely with HRBPs and Operations teams to align People initiatives with business needs.
Lead the day-to-day execution of People programs, ensuring timelines, communication, and delivery quality.
Contribute to the continuous improvement and strategic evolution of internal People processes.
Act as a project manager within HR initiatives, maintaining structure, documentation, and stakeholder alignment.