[Contract] People Operations Specialist

Crusoe • Denver, CO

1d • $35 - $41 • Onsite

About The Position

We are looking for a tech-savvy People Operations Specialist to provide essential operational support to the Crusoe People Team. In this role, you’ll act as a key resource in maintaining our HRIS (Rippling) and ensuring our team’s data remains accurate and reliable. You will be the helpful first point of contact for employee inquiries, assisting with "Tier 1" support needs and providing the day-to-day guidance our colleagues need. Much of your impact will come from assisting in the creation of SOPs and employee enablement resources, helping our team build a smoother, more accessible experience for everyone at Crusoe. If you enjoy supporting a high-performing team through clear documentation, organized data, and helpful employee service, we’d love to have your help.

Requirements

• Experience: 3+ years of experience in an HR role, ideally in a fast-paced or high-growth environment.
• Technical Aptitude: Experience with Rippling or a similar HRIS
• Writing Skills: Proven ability to take complex processes and turn them into clear, easy-to-follow written documentation and SOPs.
• Customer Service Mindset: Exceptional interpersonal skills with the ability to provide "high-touch" support to employees at all levels.
• Discretion: Demonstrated ability to handle sensitive, confidential information with total tact and integrity.
• Organization: Able to manage a high volume of tickets and transactions without losing attention to detail.

Responsibilities

• HRIS & Data Management: Own routine HR transactions within Rippling, including processing worker change requests, promotions, and data updates with 100% accuracy.
• Tier 1 Support: Act as the first point of contact for the People Team, managing the HR ticketing system to address employee questions regarding benefits, payroll, and company policy.
• Documentation & Enablement: Assist in the creation and maintenance of Standard Operating Procedures (SOPs) and employee enablement resources to ensure our internal processes are transparent and scalable.
• Onboarding & Offboarding: Coordinate the full new-hire lifecycle, from pre-employment checks and I-9 verification to leading orientation sessions. Manage secure offboarding and system access removal.
• Process Improvement: Proactively identify "friction points" in the employee experience and suggest system or workflow enhancements to promote efficiency.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees