People Operations Specialist

Prove•New York, NY

1d•$98,000 - $110,000•Hybrid

About The Position

As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn. Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! As a People Operations Specialist, you will play an integral part in delivering operational excellence and providing support to our People Team. The successful candidate will be responsible and accountable for day to day operations and total rewards inquiries from employees via an internal ticketing system, Slack, email, etc.. You will be viewed as the subject matter expert on HR processes including global processes, HR Policies, HR systems, and HR analytics.

Requirements

3+ years of experience in Human Resources
Bachelor's Degree preferred
HR certification preferred (PHR or similar)
Strong passion for data excellence and the drive to maintain data integrity
High proficiency with Microsoft Excel and/or Google Sheets
Strong customer service, problem solving, collaborative, and analytical skills.
Understanding of HR programs relative to support of business objectives.
Rippling experience is preferred.
JIRA experience is preferred.
Experience and/or exposure to system integrations, improvements, and implementations.
Experience working in fast paced, changing environments with multiple priorities
Ability to work effectively in an environment of change and manage multiple priorities concurrently through strong project management, systems knowledge, and effective communication.
Excellent oral and written communication skills and the ability to independently compose routine written communications; proficiency in English (read, write, and speak) required.

Responsibilities

Liaise with external operations vendors; review and maintain updates on Prove’s vendor site portals; establish and maintain strong relationships with external operations vendors.
Lead employee communications related to employee lifecycle management and operations through email, presentations, and company intranet.
Respond to incoming inquiries through the internal JIRA ticketing system; prioritize escalations as needed and bring to resolution in a timely manner.
Act as the subject matter expert and administrator for systems and data owned by the People team.
Leverage data to provide insight and guidance from people analytics to inform future decision making and process improvement.
Act in a consultative and project management role to support definition, improvement, and implementation of processes, policies, and compliance.
Administer US and International employee benefits programs in accordance with federal, state, and local laws and regulations.
Provide support on various HR related items, including but not limited to: Annual compliance training Audit and compliance requirements in partnership with other departments
Act as main point of contact for EOR and international people operations
Orchestration of onboarding and offboarding procedures owned by the People Operations team.
Partner closely with Finance on multiple cross-functional processes including audits and reconciliations.
Execution of end to end employee lifecycle operations.
Coordinate special projects, ad-hoc responsibilities, and events in alignment with organizational priorities.

Benefits

Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
Modern Health for financial, mental, and physical wellness
401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
Unlimited Vacation and Flexible hours
Comprehensive medical benefits for you and your family ❤️
Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
Bottomless snacks & beverages for certain office locations
Daily GrubHub stipend for lunch if coming into the office (US Offices)
A great place to work and connect with other talented Provers like yourself!

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