People Operations Specialist

Immersive•Boston, MA

9d•$84,000 - $110,000•Remote

About The Position

A product you can believe in. Immersive is the leader in people-centric cyber resilience We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions. We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations. Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding. The Opportunity At Immersive, our People Operations team is the engine room of our culture - ensuring that as we scale our cyber resilience platform, our internal team experience remains world-class. We’re looking to bring onboard a People Operations Specialist, who will be a key architect of our employee journey, managing everything from seamless onboarding to complex global mobility and data integrity. You’ll act as a subject matter expert for our People systems, blending operational excellence with a forward-thinking approach to automation and scale. This role is perfect for a detail-oriented professional who loves process improvement, thrives in a fast-paced tech environment, and is passionate about building a high-performance culture where every "Immerser" can succeed.

Requirements

2+ years of experience in People Operations or HR, ideally within a high-growth SaaS or cybersecurity environment
Lifecycle Ownership: Proven track record of managing onboarding and offboarding.
System Savvy: Quick adopter of new systems and technologies
Analytical Mindset: You enjoy digging into data to find inconsistencies and are comfortable using Google Sheets to organize information
Adaptability: The ability to stay organized and maintain a high level of accuracy while juggling multiple priorities in an ambiguous environment
Communication: Exceptional interpersonal skills with the ability to explain complex processes to stakeholders at all levels
Discretion: Absolute integrity when handling sensitive compensation and personal data

Nice To Haves

Global Perspective: Experience managing employees through EOR/PEO models across EMEA and North America
Tech Stack Fluency: Proficiency with tools like Ashby (ATS), HiBob, Slack, and Jira
Automation Focus: Experience using HRIS workflows to automate manual tasks
Project Management: Demonstrated success in leading end-to-end HR project implementations

Responsibilities

Lifecycle Mastery: Lead and refine core employee lifecycle stages, including onboarding, internal moves, and offboarding. You’ll ensure every transition is compliant, data-driven, and delivers a premium experience
Process Engineering: Document and optimize People Ops workflows. You won’t just follow a checklist; you’ll identify bottlenecks and implement scalable solutions to improve team efficiency
Cross-Functional Collaboration: Serve as the operational lead in meetings with Finance, IT, Legal, and Payroll to ensure handoffs are seamless and global expansion efforts are supported
Global Mobility & Compliance: Partner with external counsel and internal teams to manage visas, relocations, and right-to-work compliance (including I-9s and international equivalents)
Data Integrity & Reporting: Own the "source of truth" in our HRIS. You will conduct regular audits, handle Tier 2 reporting requests (including compensation and equity data), and ensure we are 100% audit-ready
Employee Advocacy: Provide rapid, high-touch support for employee inquiries, resolving issues with empathy, speed, and a focus on long-term resolution; including managing of People team ticketing system (JIRA)
Statutory Compliance: Manage mandatory reporting (e.g., EEO-1, gender pay gap, or regional labor surveys) and ensure all employment documentation meets local regulatory standards
Program Ownership: Execute and own timelines and deliverables for People programs such as performance reviews and cultural initiatives
Support Vendor Management

Benefits

Prosper in our success with share options, and rewards for doing great work and living our values
Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support
Save for the future with a 401K match of up to 5% – effective immediately
23 days of vacation, plus two volunteering days, 12 weeks enhanced parental leave, and your birthday off
Flexible and remote working, so you can work when and where you work best
Career and learning development through the platform and our Learn Anything fund
Monthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to escape rooms)

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume