People Operations Senior Specialist

GHJ • Los Angeles, CA

1d • $80,000 - $95,000

About The Position

As a People Operations Senior Specialist at GHJ, you’ll take ownership of processes and policies related to the employee lifecycle, including onboarding (offer letters, background checks, I-9s, etc.), offboarding, new hire orientation, immigration, employment verifications, and employee change requests. You will report to the Manager, People Operations and Total Rewards, and play a key role in continuously improving the employee experience by proactively identifying opportunities, solving problems, and driving process enhancements. Your goal is to treat employees as internal customers while bringing a solutions-oriented mindset that increases efficiency, scalability, and engagement.

Requirements

• A strong passion for serving others, paired with a proactive, ownership-driven mindset across the employee lifecycle
• A positive attitude with intellectual curiosity and a desire to continuously improve processes and outcomes
• Confidence in your point of view, with the ability to thoughtfully challenge and recommend better approaches
• High levels of customer service, sound judgment, and practical problem-solving ability
• Strong attention to detail with the ability to think critically and anticipate downstream impacts
• A collaborative approach, with the ability to partner cross-functionally (Finance, IT, etc.) while also working independently
• A focus on scalable solutions, process improvement, and leveraging technology and automation
• High level of discretion and integrity when handling sensitive information
• A strong work ethic with a willingness to take initiative and follow through on responsibilities
• 4–6+ years of People Operations or HR experience, with increasing responsibility and ownership
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities independently
• Demonstrated success operating in a fast-paced, high-volume environment while maintaining high standards and accuracy
• Proven ability to identify issues, troubleshoot effectively, and implement practical solutions
• Strong written and verbal communication skills, with the ability to interact confidently across all levels of the organization
• Proficiency with Microsoft Office or related software, especially Excel
• Experience with HRIS systems (Dayforce experience is a plus), including maintaining data integrity and optimizing system usage

Responsibilities

• Own and manage the end-to-end onboarding process, ensuring a seamless and high-quality new hire experience
• Review and approve offer letters in the applicant tracking system (ATS) and generate customized offer letters as needed
• Manage independent contractor agreements including renewals
• Initiate and oversee background screening processes for new hires in accordance with company policy
• Proactively communicate onboarding details and coordinate with cross-functional teams to ensure readiness for new hires
• Complete and audit required new hire documentation across systems (HRIS, expense reporting, Intranet, etc.) for accuracy and compliance
• Coordinate and lead orientation sessions, continuously improving content and delivery based on feedback and evolving needs
• Take ownership of compliance-related materials such as labor law posters and the annual employee handbook update, ensuring accuracy and timeliness
• Implement, troubleshoot, and enhance HR compliance programs to meet evolving regulatory and organizational requirements
• Review and approve IT security tickets related to international travel, applying sound judgment and ensuring adherence to internal policies
• Independently handle employment verification requests with a high level of confidentiality and responsiveness
• Process and audit personnel changes while maintaining accurate and reliable employee records in the HRIS (e.g., Dayforce)
• Own the offboarding process, ensuring a smooth and compliant experience for exiting employees and internal stakeholders
• Prepare and review all exit documentation for accuracy and completeness
• Coordinate cross-functionally (IT, Finance, etc.) to ensure timely system access removal and accurate final payments
• Manage operational tasks with a focus on efficiency, identifying opportunities to streamline or automate processes
• Track alternate work arrangements and ensure systems are consistently updated and accurate
• Administer employee programs (e.g., shout-outs, surveys) and recommend improvements based on participation and feedback
• Take initiative on additional projects and responsibilities, demonstrating ownership and accountability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed