People Operations Program & Project Manager

Snowflake • Menlo Park, CA

8d

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. At Snowflake, we’re shaping the future of work and our People Operations team is at the center of it. We are looking to expand our team of program and project managers. This is a unique and exciting opportunity for someone who is passionate about delivering results, has a problem solving mindset, enjoys collaborating with others and making an impact. This role is about more than managing projects, it’s about enabling our People teams to deliver best in class employee experiences, optimizing processes, and leveraging technology to drive impact.

Requirements

• 5+ years of project and program management experience while demonstrating a proven ability to build and scale successful global programs while improving existing processes.
• Deep understanding of all HR/People functions and a strong understanding of the HR/People technology landscape.
• Ability to manage multiple projects and effectively manage deadlines in a fast-paced and dynamic environment
• Curious, adaptable, and passionate about leveraging technology to innovate People programs and operations.
• Proficiency in Google Business apps & experience using Ashby, Workday, ServiceNow and project management software
• Vendor management experience

Responsibilities

• Develop and manage multiple comprehensive project plans, including scope definition, objectives, deliverables, resource allocation, and risk management strategies.
• Collaborate cross-functionally with HR/People teams (e.g., People Partners, Total Rewards, Talent Acquisition, Learning & Development, HRIS) and other departments (e.g., IT, Finance) to ensure successful program implementation and adoption.
• Optimize and standardize People Operations (Mobility, People Compliance, Contingent Workforce, HR Shared Services, Recruiting Ops) processes by identifying inefficiencies, recommending improvements, and implementing scalable solutions, leveraging technology where appropriate.
• Establish and track key performance indicators (KPIs) and metrics to measure the success and impact of People programs and projects, providing regular reports and updates to stakeholders.
• Manage communication plans and change management activities related to project and program rollouts, ensuring clear and consistent messaging to employees and internal partners.
• Serve as the primary point of contact for project-related inquiries, escalating issues and roadblocks as necessary to ensure project momentum.
• Maintain and organize program documentation, resources, and templates for continuous improvement and knowledge sharing.
• Drive a focus on the employee experience in the design and execution of all People Operations initiatives.
• Manage vendor relationships for People Operations systems and services, including contract review, performance monitoring, success reviews, and product roadmap.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees