People Operations and Analytics Program Manager

Tools for Humanity•San Francisco, CA

1d•$160,000 - $190,000

About The Position

We’re looking for a program manager who thrives in high-velocity, high-ownership environments. You’ll work with stakeholders across Talent, Finance, IT, and Engineering to shape our hiring, onboarding, and lifecycle processes, define and build infrastructure to empower drive data-decision decision making, and scale processes for the next chapter of the company's growth. This is an opportunity to build at a company scaling at startup speed with global reach. It will take creativity, judgment, and real drive. In this role, you will:

Requirements

Deep experience in designing and operating scalable people processes and systems and automating mundane work in fast-growing startups or scaleups
Proven ability to influence and build deep partnerships with cross-functional partners to drive process enhancements across the organization
Experience building and maintaining Workday reports and integrations, overseeing ETL pipelines, analyzing data using SQL, and incorporating data into storytelling that drives business decisions
A problem-solver who thrives in ambiguity and has a bias for action

Responsibilities

Own and continuously improve processes across Talent and People Ops, identify bottlenecks and inefficiencies, and build systems and automations that eliminate repetitive manual work, improve handoffs, and keep data clean as the company scales.
Own data integrity across Talent and People systems, proactively identifying gaps and failure points before they impact reporting, compliance, or trust.
Define and maintain core metrics and consistent definitions across teams, with lightweight governance that keeps reporting accurate and comparable over time.
Build dashboards and recurring reports that enable leaders and partners to self-serve people and talent insights quickly and reliably.
Turn messy data into clear insights and recommendations, translating trends into actions leaders can take to improve speed, quality, and organizational health.