People Operations Partner

vCluster Labs

1d • Remote

About The Position

As a People Operations Partner at vCluster, you aren't just managing hr tasks; you are helping architect our employee journey. In this role, you will be a key contributor to organizational success by building a world-class employee experience that scales with our rapid growth.
Your Role and Impact
Automation & Systems Mastery: Own and optimize our HRIS, Rippling, to automate the manual heavy lifting of HR. You will focus on building AI automation and sophisticated workflows to ensure our people processes are as state-of-the-art as our software.
Lifecycle Management: Lead the end-to-end processing of onboarding and offboarding, ensuring every team member has a “Wow” experience from day one to their last.
Benefits & Wellness: Partner with our providers (United Healthcare, Ameritas, etc.) to administer our comprehensive health, dental, and vision plans, ensuring our team is supported through every life stage.
Performance & Growth: Administer performance review cycles and employee engagement surveys. You will use data to track progress, inform decision-making, and create continuous feedback.
Disciplined Execution: Manage diverse People Ops tasks—from compliance and record-keeping to global offsite logistics—with a value over tasks mentality.
About vCluster Labs
We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture.
We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA.
The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns.
Culture & Values
At vCluster Labs, we value and stand for:
Open Source, Open Mind: We are actively contributing to and maintaining open-source projects. Internally, we foster meritocracy — the strongest ideas win, no matter who or where they come from.
Build Tomorrow’s Standards, Intentionally: We don't just ship software; we define the state-of-the-art of tomorrow. We are fearless in tearing down old approaches to build something better, but we are disciplined in how we do it because we know our users rely on our technology to run mission-critical infrastructure platforms.
Create Wow: We measure success by the experience we generate, both inside and outside the company. For our customers, this means impressive speed and intuitive experiences. For our team, this means going the extra mile to support one another and to continuously drive each other to new heights.
Own the Outcome: We understand that our responsibility doesn't end when a task is checked off; it ends when the value is delivered. We connect our daily individual actions to the broader success of the company and our customers.

Requirements

• Experience: You have 3+ years in People Operations or HR, ideally within a successful, high-growth startup where you played a pivotal role during a period of rapid scale.
• Rippling Expertise: You have deep, hands-on experience with Rippling and a passion for leveraging its automation capabilities to reduce operational friction.
• Cognitive Flexibility: You are an open-minded professional—willing to abandon prior assumptions when presented with data-driven evidence and viewing feedback as a gift.
• Strategic Thinking: You don't just follow a process; you anticipate future trends and identify complex challenges with innovative solutions..

Nice To Haves

• Analytical Prowess: A background in using data and analytics to track organizational health and performance metrics.
• Technical Fluency: Familiarity with modern tools like Notion to build an AI-driven internal knowledge bases.
• Modern Tech Mindset: You thrive in environments that reject legacy "manual" HR methods and prefer a modern stack where you can solve problems through automation.

Responsibilities

• Own and optimize our HRIS, Rippling, to automate the manual heavy lifting of HR.
• Lead the end-to-end processing of onboarding and offboarding, ensuring every team member has a “Wow” experience from day one to their last.
• Partner with our providers (United Healthcare, Ameritas, etc.) to administer our comprehensive health, dental, and vision plans, ensuring our team is supported through every life stage.
• Administer performance review cycles and employee engagement surveys.
• Manage diverse People Ops tasks—from compliance and record-keeping to global offsite logistics—with a value over tasks mentality.

Benefits

• Competitive Salary: We offer a competitive compensation package, including equity.
• Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country).
• Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day.
• Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed