People Operations Generalist

Rocket Lawyer•Colorado Springs, CO

About The Position

You’ll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

Requirements

2–5 years of HR Operations experience with hands-on HRIS work
Strong organizational skills with sharp attention to detail
Service-oriented mindset with strong written and verbal communication skills
Ability to manage sensitive information with discretion and professionalism
Comfortable working in a fast-paced environment with evolving priorities

Responsibilities

Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding
Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes
Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training
Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting
Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries
Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms
Help ensure adherence to established HR policies, procedures, and best practices
Support payroll processing by verifying data accuracy and compliance with internal requirements
Maintain and update process documentation and refresh HR content on the company Intranet
Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting

Benefits

Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
Unlimited PTO
Competitive salary packages
Life insurance
Disability benefits
Supplemental Optional Life Insurance Benefits
FSA Options Optional
HSA with Company Match
401k program with Company Match
Wellhub & ClassPass fitness platforms
Comprehensive Pet Insurance options
Financial Wellbeing & Student Loan Program access
Access to additional Mental Health & Wellbeing resources
Pre-tax Commuter/Transit Benefits
Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates