People Operations Director

ClearStar, Inc.
10dRemote

About The Position

ClearStar is seeking a results-driven People Operations Leader to serve as a strategic partner to the CEO and Executive Team while maintaining accountability for the day-to-day execution of core People Operations functions. This role aligns People strategy with business priorities, strengthens culture and leadership capability, and ensures consistent, reliable People processes across a remote, global organization. The Director must balance operational rigor with sound judgment, guiding leaders through complex people decisions while maintaining trust, accountability, and alignment. Success in this role requires hands-on ownership of People systems and the ability to serve as a steady, objective advisor through organizational change and transformation.

Requirements

  • 8–10+ years of progressive experience leading People Operations or Human Resources functions, including direct partnership with executive leadership and ownership of company-wide people programs.
  • Experience operating as the senior HR leader or head of People within a small to mid sized organization.
  • Demonstrated experience leading organizational change initiatives such as restructuring, workforce planning, or operating model changes.
  • Direct experience owning performance management and compensation programs, including company-wide goal setting, performance review cycles, calibration practices, and annual merit or promotion planning in partnership with Finance.
  • Experience overseeing core People Operations functions including HR systems, payroll, benefits administration, and compliance, ideally using platforms such as Rippling or similar HRIS and payroll systems.
  • Working knowledge of multi state employment regulations and employment compliance requirements.
  • Experience operating in a player coach capacity, balancing strategic leadership with hands on ownership of core People Operations functions.
  • Ability to analyze workforce data, influence senior stakeholders, and communicate complex people issues to leadership while developing practical solutions that support business objectives.
  • A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.

Responsibilities

  • Serve as a strategic advisor to the CEO and Executive Team on organizational design, workforce planning, and talent development.
  • Translate business priorities into People initiatives that support growth, operational discipline, and organizational alignment.
  • Lead the company’s performance management framework, including goal setting, feedback practices, and calibration.
  • Provide guidance to leaders on employee relations, performance expectations, and difficult conversations.
  • Reinforce ClearStar’s culture and leadership expectations across a remote, global organization.
  • Partner with Finance and Operations on headcount planning, compensation planning, and workforce strategy.
  • Perform and oversee core People Operations functions, including payroll, benefits administration, compliance, and People systems.
  • Develop workforce metrics and reporting to inform executive decision making.
  • Support additional People Operations initiatives and responsibilities as business needs evolve.

Benefits

  • paid healthcare and life insurance premiums
  • low-cost dental and vision insurance
  • company-paid basic life insurance and a company-paid Short-Term Disability policy
  • employee assistance program
  • 401(k) matching up to 4%
  • time off
  • 9 company paid holidays
  • 2 additional days of paid time off for volunteer activities
  • Searching for Stars Employee Referral Program
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