Director, People Operations

Summit Line Construction, Inc.•Heber City, UT

About The Position

Summit Line Construction is headquartered in Heber City, Utah with additional Utah locations in Draper and Provo. We also have regional office locations in Northern California, Reno, Las Vegas and Phoenix with project locations across the West. We offer our team members competitive pay and benefits, rewarding work, growth opportunities, and a constructive and collaborative work environment. The People Operations leader is a strategic HR leader responsible for designing and executing scalable systems, processes, and programs that enable business growth and foster an exceptional employee experience across both union and non-union environments. This role oversees People Operations, Talent Acquisition, and Total Rewards, ensuring compliance, operational excellence, and alignment with organizational goals. Reporting to the Vice President of People, this role partners with field leadership, regional leadership, and corporate teams to leverage data, technology, and best practices to drive efficiency, engagement, and workforce planning in a dynamic construction industry setting.

Requirements

10+ years of progressive HR experience, with 5+ years in a strategic HR operations, director, or multi-site leadership role.
Experience in construction, utilities, or energy infrastructure industries preferred.
Proven ability to influence senior leaders, coach executives, and lead teams of HR professionals.
Strong labor relations, workforce planning, and leadership development expertise.
Ability to travel regionally and partner with dispersed operations teams.

Responsibilities

Own the design, governance, and continuous improvement of all HR systems, data, and processes for union and non-union employees.
Lead and develop the People Operations team (HRIS, onboarding, compliance, HR administration, benefits).
Oversee HRIS implementation and integrations across recruiting, onboarding, and performance systems.
Drive consistency, accuracy, and compliance in employee data, reporting, and workflows.
Partner with Finance and IT on payroll alignment, headcount planning, and workforce cost reporting.
Develop and maintain a People Operations Playbook with standardized processes, SLAs, and KPIs for HR service delivery.
Build and monitor People Analytics dashboards.
Build and monitor ticketing system.
Partner with People, field and regional leadership to implement scalable programs that support business growth and project execution.
Develop an employment brand strategy with marketing tailored to construction industry talent.
Standardize recruiting processes and tools to ensure consistent candidate experience, quality of hire, and time-to-fill.
Partner with regional and project leaders to forecast talent needs and pipeline critical roles (Project Managers, Estimators, Safety, Project Controls).
Establish recruiting analytics.
Build and maintain external partnerships with trade schools, union halls, veteran programs, universities, and community organizations.
Oversee all applicable compensation, benefits, and recognition programs for union and non-union employees.
Oversee open enrollment and applicable vendor relationships.
Build and maintain job architecture, leveling guides, and compensation philosophy.
Partner with VP of People and Finance to model compensation adjustments, market benchmarking, and incentive plans.
Ensure compliance with federal, state, and local regulations (EEO, FLSA, FMLA, OSHA-related reporting).
Implement and audit policies that protect the company while supporting a positive employee experience.
Partner with Finance and Legal on audits, risk mitigation, and reporting requirements.
Build and mentor a capable team.
Establish clear ownership and metrics for each area (Ops SLAs, recruiting KPIs, comp cycle timelines).
Drive a culture of continuous improvement, collaboration, and operational excellence.