People Operations Coordinator

Certus
$55,000 - $65,000Remote

About The Position

We’re looking for a proactive and detail-oriented HR Coordinator with 2–3 years of experience to help power our people operations. This role is ideal for a self-starter who thrives in a fast-paced environment, enjoys working independently, and leverages data and systems (like ADP) to drive smarter HR decisions.

Requirements

  • High integrity with the ability to handle confidential information
  • Strong organizational skills with exceptional attention to detail
  • Proven ability to manage multiple priorities with urgency and meet deadlines
  • Excellent communication, interpersonal, and problem-solving skills
  • Analytical mindset with experience using data to inform decisions
  • Ability to work effectively in a multi-site, virtual environment
  • Knowledge of U.S. and Canadian employment laws and regulations
  • Proficiency in Microsoft Office and HRIS platforms (ADP preferred)
  • Growth-oriented mindset with a passion for continuous improvement and team development

Responsibilities

  • Support core HR operations, including onboarding, offboarding, employee records, and HRIS maintenance
  • Manage and maintain employee data in ADP, ensuring accuracy, compliance, and data integrity
  • Generate reports and analyze HR metrics (turnover, headcount, time-to-hire) to inform decision-making
  • Ensure compliance with federal, state, and local employment laws and internal policies
  • Serve as a trusted point of contact for employee questions on HR policies and processes
  • Own and continuously improve HR workflows across the employee lifecycle
  • Conduct regular audits and maintain compliance documentation (I-9s, acknowledgments, etc.)
  • Support benefits administration, including enrollments and vendor coordination
  • Create and maintain SOPs, HR documentation, and knowledge resources
  • Assist in optimizing HR systems, tools, and automation
  • Coordinate audits and ensure readiness for compliance reviews
  • Lead recruiting for hourly roles, including job postings, candidate screening, interviews, and stakeholder coordination
  • Identify process gaps and drive efficiency improvements across HR operations
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