People Operations Associate

Jerry.ai•Palo Alto, CA

1d•Remote

About The Position

You could start your People Operations career anywhere. Why join Jerry.ai? Your car and your home are the two most expensive things you’ll ever own — and the hardest to manage. At Jerry, we’re building the first super app to help everyday Americans take control of both. From insurance and financing to repairs, we’re reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem — and we’re the only company tackling it end to end. Join us as our People Operations Associate and be a critical member of our rapidly growing team. This is a unique opportunity to directly influence how we support our most important asset — our people. If you're a driven individual eager to learn and grow your career in People Operations, we want to hear from you! Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Requirements

You’re passionate about people and making a real impact on a company’s most valuable asset.
You are an excellent communicator, both written and live.
You're meticulous and detail-oriented.
You are well-organized and love to support multiple projects and teams while balancing excellence and speed.
You thrive in ambiguity and fast-paced environments.
You are resourceful and creative – you take the initiative to get things done well the first time.
You're mature and professional, and can handle sensitive information with the utmost discretion.
Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field.
Experience or interest in HR, People Operations or related, ideally within a fast-paced startup environment

Responsibilities

Work on a mission that matters: Help over 90% of Americans reduce financial stress and gain control over their most important assets.
Empower our teams: Support the end-to-end employee lifecycle — from ensuring seamless onboarding to organizing important company events.
Accelerate our trajectory: With 5M+ customers, $240M raised, and 60X revenue growth in 6 years, your work will directly enable us to become a $10B consumer company by 2030.
Support our employee journeys: Support the end-to-end experience for all of our employees, from onboarding new hires to managing employee transitions.
Be our culture ambassador: As a remote first company, we are increasing our investment in in-person gatherings. You will play a key role in planning, organizing, and executing company-wide and team events (e.g., offsites, in-person and virtual events) and other culture-building initiatives.
Aid our internal communications efforts: Ensure information flows effectively across the organization by drafting and distributing internal communications such as the company-wide newsletters and periodic company updates.
Data & System Management: Ensure data accuracy and integrity within our HR systems and records, while handling administrative tasks such as I-9 verification, benefit administration and employment verification letters.
Process Optimization: Proactively identify opportunities to streamline People Operations workflows, leveraging AI and other tools to automate backend processes.