People Operations Associate

US Mobile•New York, NY

1d•$70,000 - $90,000•Hybrid

About The Position

Are you early in your People Operations career and eager to gain hands-on experience across HR, onboarding, benefits, and company-wide programs? Join us as a People Operations Associate and help shape the employee experience at a fast-growing company! US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, wearables, smart devices, home broadband, and more. Thatâs the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and beyond, with world-class engineering, best-in-class user experience, and features that will define the next generation of connectivity. US Mobile is Americaâs first and only Super Carrier, allowing customers to access all three major mobile networks & switch seamlessly between them, anytime, anywhere, to get the best coverage possible. Weâre now the #1 Phone Plan Provider on Consumer Reports and growing fast - including our team! As a People Operations Associate, youâll support day-to-day HR operations and work closely with our People Operations Manager, Talent, Finance, Legal, and Leadership teams. This is a hands-on role where youâll gain exposure to HR strategy, systems building, and cross-functional collaboration, while helping to deliver a seamless employee experience.

Requirements

1â3 years in People Operations, HR, or related operations role.
Bachelorâs degree in HR or related field, or equivalent experience.
Proficiency in Google Workspace (Docs, Sheets, Drive, Calendar).
Familiarity with HR tools and systems (HRIS, performance management).
Detail-oriented with strong organizational and problem-solving skills.
Excellent written and verbal communication skills.

Nice To Haves

Startup, tech, or high-growth experience preferred.
Experience with PEO (Justworks) and benefits administration a plus.

Responsibilities

Assist with onboarding and offboarding processes, documentation, and system access.
Maintain accurate employee records in HRIS, benefits systems, and internal tracking tools.
Assist with benefits administration and employee inquiries.
Support HR compliance with federal, state, and local regulations.
Help develop and maintain employee policies, handbooks, and documentation with People Ops Manager.
Screen incoming HR correspondence and escalate time-sensitive matters to People Ops Manager.
Coordinate recruiting processes and help ensure a smooth candidate-to-employee transition.
Assist with reporting, audits, and data hygiene for operational accuracy.
Support company-wide people programs including performance cycles, engagement initiatives, learning opportunities, and recognition programs.
Help organize our annual company offsite (previous locations: Tokyo, Dubai, Hawaii).
Build scalable People Ops systems, templates, and workflows.