People Operations Associate

Motive
2h$25 - $34

About The Position

As a People Operations Associate, you'll play a vital role in creating a positive and seamless employee experience at Motive. With a strong focus on the employee experience, you'll support the People Operations team by maintaining accurate employee records, assisting with HR processes, and serving as a helpful resource for employees. You'll contribute to improving efficiency and ensuring data integrity within our HRIS.

Requirements

  • You have a “do what it takes” attitude and can adapt to a fast-paced environment while providing great employee service.
  • You are proactive and take initiative to assist with tasks and identify areas for improvement.
  • You possess superior written and verbal communication skills and demonstrate high attention to detail.
  • You have experience navigating common HR-related systems such as Workday, Greenhouse, Jira, and Google Suite.
  • You have 1+ years of experience in an HR support role, HR Operations, Recruiting Operations or a similar administrative function, preferably with experience in managing an HR inbox or ticketing system.

Nice To Haves

  • While not required, experience or a strong interest in learning about workflow automation and AI solutions for HR processes would be a bonus. We value a willingness to explore new tools and approaches to improve our operations.

Responsibilities

  • Provide excellent customer service by being a front-line point person for employee questions on various HR topics, including managing and responding to inquiries received through our HR support ticketing system.
  • Assist with maintaining and updating employee data within our HRIS, ensuring accuracy and completeness of records.
  • Support the People Operations team in the execution of HR processes, including onboarding and offboarding activities, helping to ensure smooth transitions for employees.
  • Contribute to the positive onboarding experience for new hires by assisting with administrative tasks and providing initial support.
  • Help identify opportunities for process improvements to enhance efficiency and scalability within People Operations, with an excitement or openness to exploring workflow automation and AI solutions.
  • Maintain a high level of confidentiality and discretion with all sensitive employee information.

Benefits

  • Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
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