People Experience Lead

Chime Financial, Inc•San Francisco, CA

5d•Hybrid

About The Position

As a People Experience Lead at Chime, you’ll shape the strategy and program management behind our Employee Resource Groups (ERGs) and other identity-based cultural programming. You’ll design and deliver scalable systems that empower community leaders, celebrate identity, and bring values-forward moments to life across Chime. You’ll collaborate across the People team—including comms, analytics, and experience peers—to support, scale, and celebrate cultural heritage months, affinity days, and identity-based moments that foster belonging. The base salary offered for this role and level of experience will begin at $116,100.00 and up to $161,300.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

Requirements

Proven experience managing ERG or CRG programming, or leading inclusive, identity-based employee experiences.
Broad knowledge of inclusion, diversity, and employee engagement trends, plus change management best practices.
Strong project management and organizational skills.
Comfort using AI, templates, and scalable tools to reduce overhead and improve quality.
Creative and innovative thinking.
Eye for inclusion, cultural nuance, and values alignment.
Collaborative approach with cross-functional partners.
Ability to operate in a fast-paced, ambiguous environment.
Curiosity, care, and creativity.

Responsibilities

Own and evolve ERG and affinity-based program strategy and systems that strengthen belonging, representation, and connection across Chime.
Partner with CRG leaders to plan and execute initiatives, campaigns, and celebrations that highlight identity, culture, and shared values.
Manage and support cultural heritage months, affinity days, and other key moments of identity-based celebration.
Collaborate across the People team—including Comms, Analytics, and PX peers—to increase engagement and consistency in cultural programming.
Use AI and automation tools to streamline operations, create toolkits, and scale impact efficiently.
Develop resources and rituals that support CRG onboarding, enablement, and event execution.
Collect and act on feedback to continuously evolve programming and measure impact.
Contribute to broader PX initiatives, such as onboarding, recognition, storytelling, events, or swag moments.

Benefits

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress