People Development Support Specialist and Facilitator (E6075)

IEEE•Piscataway, NJ

12h

About The Position

The People Development & Learning team is hiring a Support Specialist & Facilitator to play a key role in delivering high-quality, best-in-class learning experiences across our organization. This role will use our Absorb LMS and support the future migration to a new LMS. This candidate will support the full lifecycle of learning programs—from marketing & communications to facilitation and logistics to participant engagement. The ideal candidate combines strong project/time management, instructional design, and learning technology expertise with a passion for enhancing employee growth and performance. This candidate must be a self-starter who can think strategically when completing every task or project.

Requirements

Bachelor's degree or equivalent experience Human Resources, Education, Organizational Development, Communications, or related field.
5+ years of experience in Learning & Development, People Development, or similar roles.
Proven experience managing LMS platforms. Experience with Absorb and Migration from one learning management system to another is a plus
Advanced proficiency in Microsoft PowerPoint and Excel.
Strong project management skills with the ability to manage multiple priorities and deadlines.
Experience designing, producing, and facilitating learning programs (virtual and in-person).
Excellent written and verbal communication skills with strong attention to detail.
Analytical mindset with experience using learning and engagement data to drive insights.
Project and stakeholder management
Instructional design and facilitation
Data analysis and reporting
Creative visual communication
Learner-centric mindset
Agility and problem-solving
Collaboration and vendor management
Strategic thinking
Operate autonomously in fast fast-paced environment

Nice To Haves

Experience with tools such as Articulate 360, Rise, Storyline, or Captivate.
Familiarity with HRIS and analytics tools (e.g., Power BI, Tableau).
Background in vendor management and learning operations.
Certification in instructional design or learning technologies (ATD, CIPD, or similar) is a plus.
Experience with SharePoint, Google Suite of Tools- especially Google Calendar and Meet

Responsibilities

Support the management of the Learning Management System (LMS), ensuring accurate learning objectives, course setup, reporting, user management, and system optimization.
Support monthly marketing and communication practices.
Support logistics for in-person, hybrid, and virtual learning programs (scheduling, materials, communications, rosters, evaluations, meals).
Coordinate across internal teams and external vendors to ensure seamless execution of learning initiatives.
Create and manage purchase orders (POs), track budgets, and manage vendor relationships and contracts.
Apply instructional design methodologies to create engaging, effective learning experiences.
Support program facilitators as a learning producer during virtual sessions (Zoom, Klaxoon, WebEx, GoogleMeet, MS Teams, etc.).
Create compelling PowerPoint decks, participant guides, and supporting visual documents
Manage learner and participant inquiries, providing high-quality, timely support.
Work with broader HR community to ensure alignment with them for New Hire Orientation.
Develop promotional content and learning articles to drive awareness and engagement.
Use Canva (or similar design tools) to create eye-catching marketing materials, newsletters, and program campaigns.
Support the Director of Learning in various Ad-Hoc assignments