People & Culture Generalist

Mosai Mosai™Nashville, TN

About The Position

About Mosai Mosai™ is the intelligent care coordination platform that brings together the fragmented pieces of healthcare into a clear, connected picture. Like a mosaic, our platform unites data, people, and processes so providers can make better decisions, coordinate care in real time, and deliver improved outcomes. With Mosai, home-based care organizations can thrive in value-based care while giving every patient the right care, in the right place, at the right time. Learn more at https://www.mosai.com/. Position Summary The People & Culture Generalist is responsible for supporting and executing core People & Culture initiatives that enhance the colleague experience, strengthen organizational culture, and ensure operational excellence. This role partners closely with leaders and colleagues to provide day-to-day human resource support across colleague relations, performance management, onboarding, and compliance. The ideal candidate brings 3–5 years of human resources experience, a strong foundation in human resources best practices, and a passion for building an engaging and inclusive workplace.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience
  • 3–5 years of progressive HR experience in a generalist or similar role
  • Strong knowledge of HR principles, employment law, and best practices
  • Experience handling colleague relations matters with professionalism and discretion
  • Excellent communication and interpersonal skills
  • Strong organizational skills with attention to detail and ability to manage multiple priorities
  • Proficiency in HRIS systems (e.g. BambooHR) and Microsoft Office
  • Ability to build trust and credibility across all levels of the organization

Nice To Haves

  • Experience in healthcare, health technology, or post-acute care environments
  • Prior experience supporting a scaling SaaS organization
  • Experience in a high-growth or fast-paced environment
  • Exposure to employee engagement or culture initiatives

Responsibilities

  • Serve as a primary point of contact for colleagues and leaders, providing guidance on company human resources policies, procedures, and best practices
  • Coordinate onboarding and offboarding processes to ensure a seamless experience for colleagues
  • Maintain and update colleague records in HRIS systems, ensuring data accuracy and confidentiality
  • Manage colleague leaves of absence, including FMLA and other applicable programs, ensuring compliance and a supportive colleague experience
  • Support payroll processing in partnership with Finance and Accounting, including data validation, audits, and issue resolution
  • Ensure compliance with federal, state, and local employment laws and regulations
  • Support benefits administration, including colleague education and issue resolution
  • Assist in the development and implementation of HR policies, programs, and initiatives
  • Contribute to HR projects and process improvements that enhance efficiency and scalability
  • All other job-related duties as assigned
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